Olivia Rocha
Undergraduate Student
Canyon Lake
Summary
Committed to learning and developing skills in GIS map making, cultural geography, and making valuable contributions to a team. Self-directed and energetic individual excelling in both independent and collaborative environments. Passionate and dedicated geography student with a strong interest in GIS mapping, cultural geography, and environmental sustainability. Experience in qualitative research, spatial analysis of cultural patterns, and basic GIS tools. Eager to apply knowledge to future projects exploring the realms of cultural geography and GIS modeling.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
Work History
Retail Cashier
Maldonado Nursery
05.2024 - 08.2024
- Provided excellent customer service, addressing inquiries and resolving issues promptly
- Assisted customers in selecting plants and provided expert advice on care, maintenance, and landscaping
- Maintained a clean and organized shop environment by performing regular cleaning duties, including sweeping, dusting, and organizing supplies
- Conducted independent research outside of work to expand knowledge on plant species, care techniques, and industry trends, enhancing customer service expertise
- Operated the cash register to process customer purchases efficiently, handling cash and card transactions with accuracy and providing excellent customer service
- Left detailed and professional phone messages for supervisors, ensuring clear communication of important updates, customer inquiries, and task statuses
Seasonal Supervisor
Schlitterbahn
04.2023 - 09.2023
- Monitored employee productivity to provide constructive feedback and coaching
- Prepared work areas by opening and closing stands
- Proactive with stocking and procedures
- Worked closely with associates and supported their needs
- Audited peers to make sure they were doing their jobs efficiently
- Managed effective relationships with customers and employees
- Achieved Employee of the Week for the third because of my working efforts
Seasonal Lead Team Member
Schlitterbahn
04.2022 - 09.2022
- Managed the insides of a food stand
- Regulated food safety by keeping areas clean and food products protected
- Encouraged and motivated multiple line staff and cashiers throughout the day
- Helped train newly hired members on food standards and processes
- Continually produced standard products and hit high sales
- Exhibited exemplary communication with employees and customers
- Managed to get Employee of the Week for the second year
Kitchen Staff Member
Schlitterbahn
06.2021 - 09.2021
- Maintained positive relationships with colleagues and customers
- Recognized by management with an award of Employee of the Week
- Strengthened teamwork and communication skills
- Participated in product and communication skills
- Performed good time management skills
Education
Bachelor of Science (B.S) - Geography, Geographic Information Systems
Texas State University
San Marcos, Texas05-2026
Skills
Problem-Solving
Customer Service
Team Leadership
Reliability and punctuality
Teamwork and collaboration
Dependability
Multitasking and organization
Conflict resolution
Fast learner
Accomplishments
- Dean's List, Fall 2022
- Dean's List, Spring 2023
- Dean's List, Fall 2023
- Dean's List, Spring 2024
- Dean's List, Fall 2024
Activities
- Volunteer, Texas State Agriculture, San Marcos, Texas, 03/24/23, Proctored exams for the FFA Career Development Event., Organized exams and managed high school students.
- Volunteer, Bobcat Build Volunteer Day, San Marcos, Texas, 04/01/23, Assisted a church by cleaning up their building., Communicated with officials to illustrate cleaning plans.
Timeline
Retail Cashier
Maldonado Nursery
05.2024 - 08.2024
Seasonal Supervisor
Schlitterbahn
04.2023 - 09.2023
Seasonal Lead Team Member
Schlitterbahn
04.2022 - 09.2022
Kitchen Staff Member
Schlitterbahn
06.2021 - 09.2021
Bachelor of Science (B.S) - Geography, Geographic Information Systems
Texas State University
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