Olivia Rojas
Homestead
Summary
Experienced Pharmacy Technician with extensive knowledge of medications and a strong passion for pharmacology. Proven ability to manage prescriptions accurately, resolve insurance and workflow issues efficiently, and support both patients and pharmacists in high-volume environments. Recognized for strong professionalism, critical thinking, and a warm, charismatic approach to customer service.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Registered Certified Pharmacy Technician
Publix Pharmacy
Miami
03.2021 - 09.2025
- Accurately prepare and dispense medications, print prescription labels, and ensure all prescriptions are properly filled for pharmacist verification.
- Handle multiple patient phone calls providing clear guidance and answers regarding refills, medication usage, dosage instructions, side effects, and vaccine follow-ups.
- Identify and resolve insurance issues, including prior authorizations, billing errors, and coverage conflicts, to support patient safety and timely access to medications.
- Review prescriptions for potential dosage errors, contraindications, and drug interactions, escalating concerns to the pharmacist as needed.
- Communicate with prescribers to request new prescriptions, verify dosages, clarify instructions, and resolve refill discrepancies.
- Receive, scan, and organize daily warehouse and central-fill shipments, including stock bottles and pre-packaged medications.
- Compound and flavor pediatric antibiotic suspensions in accordance with pharmacy guidelines.
- Prepare and administer vaccines for pediatric and adult patients following established immunization protocols.
- Maintain active registration in FLA SHOTS and current CPR certification.
Pharmacy Technician
CVS Pharmacy
Everett
08.2020 - 01.2021
- Calculated dosages, prepared labels, and filled prescriptions with accuracy for pharmacist review.
- Resolved insurance issues, prescription conflicts, and drug‑interaction concerns.
- Assisted 50+ customers daily with professionalism and strong communication.
- Maintained inventory accuracy and an organized pharmacy workflow.
Education
Bachelor of Science - Pathway to Pre‑Pharmacy
Miami Dade College
Miami, FL 08.2020 - 11.2025
Associate - Biology
Miami Dade College
08.2015 - 08.2017
Active CPhT Who Has Earned The Advanced Certified Pharmacy Technician Certification (CPhT-Adv) -
PTCB
CPR And AED Certified -
American Red Cross
Skills
Medication preparation & dispensing
Extensive knowledge of medications & dosing
- Excellent understanding of medical terminology
- Accurate and precise data entry
- Insurance knowledge of prior authorizations
Pharmacy inventory management
Exceptional customer service
Strong multitasking in high volume settings
Team collaboration & innovative
- Effective problem-solving and critical thinking
- Fluent in English and Spanish
Languages
- English
- Spanish
Leadership Affiliations
STEM & Chemistry Club, Member, 08/17, 12/18, Mentored new members and collaborated on Organic Chemistry research with department faculty., Conducted and analyzed experiments using NMR and IR spectroscopy.
Timeline
Registered Certified Pharmacy Technician
Publix Pharmacy
03.2021 - 09.2025
Bachelor of Science - Pathway to Pre‑Pharmacy
Miami Dade College
08.2020 - 11.2025
Pharmacy Technician
CVS Pharmacy
08.2020 - 01.2021
Associate - Biology
Miami Dade College
08.2015 - 08.2017
Active CPhT Who Has Earned The Advanced Certified Pharmacy Technician Certification (CPhT-Adv) -
PTCB
CPR And AED Certified -
American Red Cross