Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Olivia Rollins

Olivia Rollins

Schenectady,NY

Summary

Detail-oriented host and front desk clerk with expertise in team collaboration and effective time management. Known for optimizing operations and addressing guest inquiries promptly, resulting in improved satisfaction and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Host

Milas Restaurant & Bar
Schenectady, NY
09.2025 - Current
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing seating arrangements for efficiency.
  • Coordinated with servers to streamline communication and enhance service flow.
  • Handled guest inquiries and concerns promptly, improving overall satisfaction.

Lifeguard

Village of Altamont Bozenkill Park Pool
Altamont, NY
07.2024 - Current
  • Monitored pool area to ensure safety and compliance with health regulations.
  • Provided friendly customer service to guests and addressed concerns.
  • Conducted regular inspections of pool equipment and facilities for maintenance.
  • Enforced pool rules and regulations to maintain a safe environment for patrons.

Front Desk Clerk

DelMonte Hotel Group
Albany, NY
07.2023 - 09.2024
  • Provided exceptional customer service to guests, addressing inquiries and resolving issues promptly.
  • Managed front desk operations, including check-ins, check-outs, and room assignments efficiently.
  • Maintained accurate records of guest information and billing details using hotel management software.
  • Collaborated with housekeeping to ensure timely room availability and cleanliness standards were met.

Education

Senior -

Guilderland High School
Guilderland
06-2026

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Certification

  • Basic Life Support for Health Care Providers at American Red Cross (2025)
  • Lifeguard CPR/AED & First Aid as a Professional Rescuer at American Red Cross (2024)

Timeline

Host

Milas Restaurant & Bar
09.2025 - Current

Lifeguard

Village of Altamont Bozenkill Park Pool
07.2024 - Current

Front Desk Clerk

DelMonte Hotel Group
07.2023 - 09.2024

Senior -

Guilderland High School
Olivia Rollins