Olivia Pena
Webster
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in accordance with project timelines. Recognized for taking proactive approaches to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Utilizes organization skills and attention to detail to ensure accuracy and compliance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Research Coordinator III
Baylor College Of Medicine
11.2025 - Current
- Interview, screen and recruit patients for enrollment in studies.
- Explain study process and procedures when performing subject consent after verifying eligibility.
- Conduct research study visits and education, which include discussing study protocol and dispensing study medication.
- Collect, process, and store/ship blood or biological specimens as outlined in study protocol(s).
- Collaborate with physicians and other practitioners to document patient care.
- Prepare documentation necessary to obtain initial and continued approval for the specific research protocol, and oversee study-related documentation.
- Collect patient information through direct patient interviews, questionnaires and chart abstractions; processes documents and enters information into databases or case report forms.
Research Coordinator II
Baylor College of Medicine
07.2023 - 11.2025
- Screen, interview and recruit prospective candidates for studies and explain processes and procedures to ensure patients’ complete understanding of study protocol.
- Manage Case Report Forms of all enrolled study participants for multiple studies, ensuring both accurate and timely data collection and entry.
- Implement proper sterile techniques and protocol compliance to collect blood samples through venipuncture and biospecimen samples.
- Schedule research participants for tests and procedures such as laboratory tests, ultrasounds, and other studies specific for the research protocol.
- Maintain strict adherence to ethical guidelines in all aspects of research coordination, ensuring study integrity and compliance with IRB regulations.
- Develop customized training materials and tracking systems for various studies, ensuring accurate data collection and increasing efficiency.
- Enhanced team productivity by providing effective leadership, guidance, and performance feedback.
- Meet with managers and Principle Investigator to provide weekly status updates of studies, apprise them of ongoing recruitment effors, and propose potential solutions to issues or barriers.
- Demonstrate commitment to professional development by actively seeking out opportunities for further training or certifications in relevant skill areas.
Data Analyst
University of Houston
05.2022 - 09.2023
- Used data analysis and collection tools to track the trajectory of research participants in Community Health Worker Research Initiative.
- Contributed to improvement of data collection and tracking through weekly meetings with Community Health Workers to train and guide them in the use of the data management system, PCIC.
- Collaborated with data analysts to develop an effective coding system for analysis of qualitative data regarding CHW research participants.
- Identified opportunities for process improvements by analyzing existing procedures and recommending actionable solutions.
- Enhanced data accuracy by implementing rigorous quality control measures and streamlining data collection processes.
- Participated in project status update meetings, keeping managers apprised of ongoing data collection efforts and preliminary results.
Research Coordinator I
Baylor College of Medicine
02.2023 - 07.2023
- Screened, interviewed and recruited prospective candidates for studies and explained processes and procedures to ensure patients’ complete understanding of study protocol.
- Implemented proper sterile techniques and protocol compliance to collect blood samples through venipuncture and biospecimen samples.
- Developed customized training materials and tracking systems for studies, ensuring accurate data collection.
- Maintained Informed Consent Forms, Case Report Forms, and regulatory documents of multiple studies in accordance with IRB regulations.
Operating Room Attendant
Memorial Hermann Hospital
11.2021 - 07.2022
- Responsible for OR suite turnaround by sterilizing all surgical equipment prior to each surgery and cleaning OR after surgeries.
- Employed strong bedside manner while transporting every patient to and from their surgery.
- Assisted in transporting surgical equipment and collecting blood from blood bank before and during surgical procedures as needed by physicians and other operating room staff.
Community Health Worker
Bread of Life
10.2021 - 03.2022
- Served community members by finding and sharing resources to promote health, reduce health disparities, and overcome barriers.
- Exhibited strong data tracking proficiency through tracking of resources and updated statuses of new and existing clients with the data management system, PCIC, on a daily basis.
- Organized Bread of Life’s first vaccination event in Pasadena to promote COVID-19 awareness and aid people in getting vaccinated and distribute household supplies to more than 250 families.
- Participated in monthly city wide distribution events to provide household supplies to more than 400 families each month.
- Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources. Increased awareness of available resources by organizing and participating in community health fairs and events.
Office Assistant
Houston Psychological Associates
05.2017 - 03.2019
- Responsible for aiding patients in scheduling appointments and collecting payments.
- Managed insurance verification, as well as submitted billing used Therapist Helper software on daily basis.
- Facilitated administering of psychological examinations to patients, and transcribed dictated reports to be submitted at the end of each day.
Education
Bachelor of Science - Allied Health
University of Houston
Houston, TX05.2022
Skills
- Technical knowledge: Qualitative Data Analysis, Excel, PowerPoint, OneNote, NVivo, PCIC, Phlebotomy, EPIC, REDCap, OpenClinica
- Soft skills: Problem solving, organization, multitasking, time management, teamwork, verbal and written communication
- Data organization
- Data collection
Certification
- CCRP (In Progress)
- Basic Life Support
- American Medical Institute– Phlebotomy Certificate
- Community Health Worker
- CITI Certifications:
- Biomedical Refresher
- Health Information Privacy and Security
- GCP Course for Clinical Trials Involving Investigational Drugs (International/ICH Focus)
- Research Conflict of Interest
- Social and Behavioral Responsible Conduct of Research
- Social-Behavioral-Educational Researchers
Timeline
Research Coordinator III
Baylor College Of Medicine
11.2025 - Current
Research Coordinator II
Baylor College of Medicine
07.2023 - 11.2025
Research Coordinator I
Baylor College of Medicine
02.2023 - 07.2023
Data Analyst
University of Houston
05.2022 - 09.2023
Operating Room Attendant
Memorial Hermann Hospital
11.2021 - 07.2022
Community Health Worker
Bread of Life
10.2021 - 03.2022
Office Assistant
Houston Psychological Associates
05.2017 - 03.2019
Bachelor of Science - Allied Health
University of Houston
PRESENTATIONS
- Pediatric Brain Health Summit
- University of Texas | 2023-05
- Presentation: “Families’ Perspective on Care that is Trusted and Coordinated”
- Role: Co-Presenter
- Synopsis: Delivered a presentation with an in-depth analysis on the role of community health workers in supporting families with young children.
RESEARCH STUDIES
- H-26364: PeriBank: Perinatal Database and Specimen Repository
- H-53655: SLEEP: A Randomized Trial of Continuous Positive Airway Pressure (CPAP) for Sleep Apnea in Pregnancy
- H-56397: PROSPECT: A Randomized Trial of Pessary and Progesterone for Preterm Prevention in Twin Gestation with a Short Cervix
- H-54658: SARS-CoV-2 Vaccine Pregnancy Registry
- H-56159: PRECEDE: Azithromycin Prophylaxis for Prelabor Cesarean Delivery Trial