Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Olivia Ryan

Dahlonega,GA

Summary

My previous jobs are all vastly different, being said I can adapt to a new job efficiently. I have coached an 11U team which developed personal skills like patience, organization, and encouragement which carry over well in any work environment. I am currently employed at 19 Degrees North Seafood and Grill. I quickly moved up the ladder from host, server, bartender, to manager in 3 months. I was a manager for a short time but quickly learned the role of a manager and the behind the scenes to running a restaurant. I have trained several employees as well. I have the ability to adapt to people. With the variety of customers I have dealt with I know which hat to put on in each situation. I have a unique ability to connect to people and have a more personal interaction with customers. Lastly, I set myself to high standards that I will carry with me to any workplace.

Overview

5
5
years of professional experience

Work History

Server/Bartender/Manager

Victor Acosta
08.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements by developing a reliable flow for seating customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Managed closing duties like closing the register, shutting down the establishment, and closing reports.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Volleyball Coach

Johnathan Bysura
11.2022 - 04.2023
  • Improved team performance by developing and implementing strategic game plans and practice sessions.
  • Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
  • Developed players'' teamwork abilities by organizing team-building activities and fostering a positive team culture.
  • Implemented innovative conditioning programs which resulted in improved physical fitness levels amongst players.
  • Incorporated mental training exercises into practice routines for better focus during crucial moments in matches.
  • Worked individually with players when struggling to enhancer confidence and strengthen court skills.

Clothing Processor

Maegan Watson
06.2019 - 08.2019
  • Streamlined inventory management by accurately cataloging, organizing, and maintaining stock levels of various clothing items.
  • Maintained clothing quality by using effective shipping methods, steaming, and storing of the items.
  • Communicated with customers about their orders.

Education

No Degree - Business Management

University of North Georgia
Dahlonega, GA
05.2026

High School Diploma -

Joliet West Highschool
Joliet, IL
05.2022

Skills

  • Customer Communication
  • Upselling Techniques
  • Strong Work Ethic
  • Conflict and Complaint Resolution

Affiliations

  • Beloved Atlanta

Timeline

Server/Bartender/Manager

Victor Acosta
08.2023 - Current

Volleyball Coach

Johnathan Bysura
11.2022 - 04.2023

Clothing Processor

Maegan Watson
06.2019 - 08.2019

No Degree - Business Management

University of North Georgia

High School Diploma -

Joliet West Highschool

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Olivia Ryan