Olivia Saenz
Puyallup ,WA
Summary
Proactive and customer-focused, I excelled as a Sales Associate at Footlocker, enhancing store visual appeal and fostering customer loyalty through exceptional service. Skilled in money handling and problem-solving, I effectively managed high-stress situations, contributing to a positive shopping environment. My teamwork and relationship-building abilities ensured repeat business and customer satisfaction.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.
Overview
1
1
year of professional experience
Work History
Sales Associate
Footlocker, Footlocker
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Education
Associate Degree In Nursing - Nursing Education
Pierce College
Puyallup, WASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Relationship building
- Money handling
- Flexible schedule
- Store opening and closing
Timeline
Sales Associate
Footlocker, Footlocker
03.2024 - Current
Associate Degree In Nursing - Nursing Education
Pierce College
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