Olivia Sands
Virginia Beach,VA
Summary
Dedicated Retail Store manager with 14 years of experience combining management and customer service. Looking for a position in a fast growth company. Very reliable, Responsible, Hard working, Passionate, and motivated, with a drive for excellence. Friendly and enthusiastic. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Authorized to work in the US for any employer.
Overview
21
21
years of professional experience
Work History
Amazon Process Assistant
Amazon
Virginia Beach, VA
03.2020 - Current
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintain records related to sales.
- Place special orders or call other stores to find desired items.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Inventory stock and requisition new stock.
- Ticket, arrange and display merchandise to promote sales.
- Exchange merchandise for customers and accept returns.
- Judgment and Decision Making
- Active Listening
- Time Management
- Coordination
- Customer and Personal Service
- Learning Strategies
- Experienced merchandiser
- Clean shelves, counters, and tables.
- Resolve customer complaints regarding sales and service.
- Appoint tasks and delegate responsibilities to employees.
- Scheduling.
- Worked as a salary manager, used to working long hours (40 to 60 hrs per week)
- Receive trucks.
- Check in and receive vendors.
- Stock coolers and freezers, maintain and keep clean.
Store Manager
Dollar General
Eldred, PA
08.2005 - 12.2019
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintain records related to sales.
- Place special orders or call other stores to find desired items.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Inventory stock and requisition new stock.
- Ticket, arrange and display merchandise to promote sales.
- Exchange merchandise for customers and accept returns.
- Judgment and Decision Making
- Active Listening
- Time Management
- Coordination
- Customer and Personal Service
- Learning Strategies
- Experienced merchandiser
- Clean shelves, counters, and tables.
- Resolve customer complaints regarding sales and service.
- Appoint tasks and delegate responsibilities to employees.
- Scheduling.
- Worked as a salary manager, used to working long hours (40 to 60 hrs per week)
- Receive trucks.
- Check in and receive vendors.
- Stock coolers and freezers, maintain and keep clean.
Education
High school or equivalent - undefined
Skills
Exceptional attention to detail
Judgment and Decision Making
Active Listening
Time Management
Customer and Personal Service
Learning Strategies
Punctual
Dedicated
Hard-working
Personal Information
- Authorized To Work: US
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Accomplishments
Trident of the month March 2026
Timeline
Amazon Process Assistant - Amazon
03.2020 - Current
Store Manager - Dollar General
08.2005 - 12.2019
Portville Junior-Senior High School - High school or equivalent,