Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Scaggs

Indianapolis,IN

Summary

Hi my name is Olivia Scaggs, I attended University of Indianapolis for 3 years where the majority of my time there was spent majoring in psychology. I took an introduction to psychology course and I developed such a passion for the field. Over the course of my time at the University of Indianapolis, I took over ten different psychology courses ranging from cognitive psychology to lifespan psychology. I believe that my strengths mostly lie in the abnormal psychology department such as mental and behavioral disorders, but I have knowledge from different areas as well. I am a fast learner and anything that is taught to me, I am determined to learn and learn well. I am receptive to constructive criticism and I am a very passionate person when it comes to helping others. Thank you so much for taking the time to read about me today, I am looking forward to hearing from you!

Overview

1
1
year of professional experience

Work History

Bartender

Brothers Bar and Grill
Indianapolis, IN
01.2024 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Education

Bachelor Of Applied Science - Psychology

University of Indianapolis
Indianapolis, IN
05.2024

Skills

  • Strong multitasking
  • Highly reliable
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Cleanliness and hygiene
  • Organizational ability
  • Complex Problem-Solving
  • Handling Difficult Customers
  • Fast Learner

Timeline

Bartender

Brothers Bar and Grill
01.2024 - 08.2024

Bachelor Of Applied Science - Psychology

University of Indianapolis
Olivia Scaggs