Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Schadick

North Walpole,NH

Summary

I'm a results driven person, and like to implement different tools and personal experiences to help better me in my professional life, as well as find better solutions for more difficult tasks.

Overview

3
3
years of professional experience

Work History

Associate Team Lead/Assistant Front Office Manager

H&r Block
Bellows Falls, VT
01.2024 - Current
  • Led team in providing exceptional customer service during tax preparation season.
  • Trained new associates on tax software and compliance procedures.
  • Assisted in managing client concerns, and ensuring timely resolution of issues.
  • Enhanced workflow processes to improve overall efficiency within the office.

Front Desk Receptionist

Holiday Inn Club Vacations Mount Ascutney
Brownsville, VT
02.2025 - 06.2025
  • Greeted and assisted guests, making positive first impressions and giving exceptional customer service.
  • Managed check-in and check-out process, maintaining accuracy in guest information and billing.
  • Handled guest inquiries and resolved issues promptly.
  • Coordinated with housekeeping to ensure rooms were prepared timely for arrivals.

Team Associate

5 Guys Burgers And Fries
Keene, NH
02.2024 - 12.2024
  • Provided great customer service, creating a positive experience for all guests.
  • Assisted in training new team members on operational procedures and standards.
  • Maintained cleanliness and organization of workstations to comply with health and safety regulations.
  • Collaborated with team members to ensure accuracy.

Associate

Walmart
Keene, NH
01.2023 - 01.2024
  • Collaborated with team members to enhance customer service.
  • Trained new associates on operational procedures.

Education

High School Diploma -

Keene High School
Keene, NH

Skills

  • Coaching and mentoring
  • Sales and marketing
  • Influencing others
  • Collaborating with others
  • Problem-solving
  • Attention to detail
  • Cash handling
  • People management
  • Flexible schedule
  • Client communication

Timeline

Front Desk Receptionist

Holiday Inn Club Vacations Mount Ascutney
02.2025 - 06.2025

Team Associate

5 Guys Burgers And Fries
02.2024 - 12.2024

Associate Team Lead/Assistant Front Office Manager

H&r Block
01.2024 - Current

Associate

Walmart
01.2023 - 01.2024

High School Diploma -

Keene High School
Olivia Schadick