Olivia Schaffer
Kansas City,MO
Summary
Highly-motivated team member with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Server
Nick & Nino's Pub
Kansas City, MO
04.2023 - 08.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Certified Head Lifeguard
Walnut Creek HOA
Parkville, MO
05.2020 - 08.2023
- Ensured safety of patrons by monitoring pool activities and enforcing rules.
- Maintained cleanliness of the facility by cleaning locker rooms, bathrooms, and pool area.
- Conducted daily inspections of all equipment to ensure proper functioning.
- Trained new lifeguards on safety protocols and procedures.
- Created a safe environment for swimmers through active supervision and vigilance.
- Planned team-building activities for staff members to promote unity among lifeguards.
- Responded promptly to any incidents or accidents that occurred within the pool area.
- Demonstrated proper techniques for rescuing victims from bodies of water in accordance with established safety standards.
- Assisted with scheduling shifts for lifeguards based on availability.
- Attended mandatory trainings such as CPR and AED certifications courses.
Swim Team Coach
Walnut Creekers Swim Team
Parkville, MO
04.2021 - 07.2023
- Developed and implemented competitive training programs for swimmers of all ages and abilities.
- Designed practice plans to meet team goals and objectives, while keeping athletes motivated.
- Instructed swimmers on proper technique to maximize performance in the pool.
- Organized swim meets, competitions, fundraisers, and other special events.
- Maintained records of individual athlete performance over time to track progress.
- Created a positive environment for swimmers, encouraging them to reach their full potential.
Intern Music Industry
UMAG
Gangnam, Seoul, South Korea
10.2022 - 03.2023
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Planned and completed playlists for artists to distribute in the digital arena.
- Prepared presentations summarizing key findings from research projects.
- Recognized by management for providing exceptional customer service.
- Organized filing systems and databases to store data related to the Owner's business activities.
Hi-Chi Server/Cook's Assistant
Hy-Vee
Kansas City, MO
06.2021 - 10.2022
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Ensured that all foods were prepared according to health department regulations.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Cook/Server
Nick & Nino's Pub
Kansas City, MO
03.2022 - 08.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
Associate of Arts - Business Management
Park University
Parkville, MO07-2024
High School Diploma -
Park Hill High South School
Kansas City05-2021
Some College (No Degree) - Korean Lanaguage Study
Korea University
Seoul, South KoreaSkills
- Scheduling Coordination
- Incident Reporting
- Team Management
- Emergency Response
- Safety Training
- First and CPR Instruction
- Staff Supervision
- Patron Support
- Group and Individual Instruction
- Coaching (cheer, swim, soccer)
- Serving/Paying/Cooking
Timeline
Server
Nick & Nino's Pub
04.2023 - 08.2023
Intern Music Industry
UMAG
10.2022 - 03.2023
Cook/Server
Nick & Nino's Pub
03.2022 - 08.2022
Hi-Chi Server/Cook's Assistant
Hy-Vee
06.2021 - 10.2022
Swim Team Coach
Walnut Creekers Swim Team
04.2021 - 07.2023
Certified Head Lifeguard
Walnut Creek HOA
05.2020 - 08.2023
Associate of Arts - Business Management
Park University
High School Diploma -
Park Hill High South School
Some College (No Degree) - Korean Lanaguage Study
Korea University
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