Olivia Smith
Columbia,TN
Summary
Highly organized and detail-oriented marketing and operations professional with experience supporting team growth through strategic marketing, event coordination, and culture initiatives. Known for strong collaboration, exceptional organization, and the ability to manage multiple priorities while driving projects to completion. A proactive team player who thrives in healthy environments and helps create seamless systems that support both people and performance.
Overview
2027
2027
years of professional experience
Work History
Marketing & Culture Director
Jenny Fann & The Gurus
Spring Hill, TN
10.2024 - Current
- Manage and create consistent content across multiple social media platforms including Instagram and Facebook for team brands and community pages.
- Develop and execute marketing strategies to grow audience engagement, generate leads, and increase brand visibility.
- Plan and implement quarterly social media giveaway campaigns in partnership with local businesses to expand reach and build community relationships.
- Design and manage weekly and monthly email marketing campaigns including newsletters, local agent updates, listings, and event promotions.
- Collaborate with web designers to maintain and update company websites with current listings, photos, and brand messaging.
- Plan and coordinate professional team photo shoots including scheduling photographers, selecting locations, and organizing branding elements.
- Design print marketing materials for listings, open houses, team events, and agent-hosted community micro-events.
- Lead planning and coordination of large-scale events including annual community races and seasonal team events.
- Manage team culture initiatives including birthday celebrations, work anniversaries, team dinners, holiday parties, and team retreats.
- Design and coordinate branded merchandise including apparel and promotional items for team members and events.
- Support referral network growth through marketing and communication for agent referral groups and mastermind events.
Office Manager
Berry Farms Dental
Franklin, TN
2019 - 2021
- Managed daily office operations, ensuring efficient workflow and maintaining a well-organized environment.
- Coordinated scheduling for patient appointments.
- Implemented office protocols to enhance patient communication and improve service delivery standards.
- Formulated comprehensive treatment plans to optimize patient care.
- Assisted clients in understanding insurance policies, claims and coverage. Supported team members in processing claims efficiently. Provided administrative support to ensure smooth operations.
Dental Assistant (RDA)
Berry Farms Dental
Franklin, TN
04.2015 - 2019
- Certified in: sealant application, fluoride application, and taking impression.
Education
Dental Assisting (RDA)
Accelerated Dental Assisting Program of Tennessee
Columbia, TN04-2015
Education
Middle Tennessee State University
Murfreesboro, TNEducation
Columbia State Community College
Columbia, TNUniversity of Tennessee At Chattanooga, UTC
Chattanooga, TNHigh School Diploma -
Page High School
Franklin, TN 2009
Skills
- Strategic planning
- Decision-making
- Operations management
- Event management
- Team management
- Creativity and innovation
- Marketing and social media
- Multitasking and organization
Timeline
Marketing & Culture Director
Jenny Fann & The Gurus
10.2024 - Current
Dental Assistant (RDA)
Berry Farms Dental
04.2015 - 2019
Office Manager
Berry Farms Dental
2019 - 2021
Dental Assisting (RDA)
Accelerated Dental Assisting Program of Tennessee
Education
Middle Tennessee State University
Education
Columbia State Community College
University of Tennessee At Chattanooga, UTC
High School Diploma -
Page High School