Olivia Smith
Forest Lake,MN
Summary
Personable and efficient professional with the ability to adapt and acquire new skills quickly. Dedicated to providing exceptional patient care while maintaining accuracy, organization, and professionalism in fast-paced environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Hostess/ To Go Specialist/ Expediter
Blue Heron Grill
Hugo, MN
06.2022 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency during peak hours.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted preparation of food plates, overseeing quality, and appearance.
- Delivered food and beverages to tables efficiently, ensuring customer satisfaction and timely service.
Surgical Technician
Momenta OMS
North Oaks, MN
08.2024 - 01.2026
- Assisted in successful surgeries by setting up operating rooms with appropriate instruments, supplies, and equipment for each procedure.
- Contributed to positive patient outcomes by anticipating surgeons'' needs throughout procedures and reacting quickly to changes in situations.
- Provided chairside assistance during patient procedures.
- Prepared patients for surgery by applying monitors and assisting with patient positioning.
- Kept accurate records of surgeries to maintain patient confidentiality.
- Trained new staff on proper handling of surgical tools and equipment.
- Instructed patients on post-operative care and recovery guidelines.
Education
Bachelor of Science - Dental Hygiene
Minnesota State University, Mankato
Mankato, MN05-2029
Skills
- Effective multitasking
- Patience and empathy
- Detail-oriented
- Problem-solving
- Flexible and adaptable
- Organizational skills
- Phone etiquette
- Interactive communication skills
Certification
CPR and First Aide Certified - Red Cross
Timeline
Surgical Technician
Momenta OMS
08.2024 - 01.2026
Hostess/ To Go Specialist/ Expediter
Blue Heron Grill
06.2022 - Current
Bachelor of Science - Dental Hygiene
Minnesota State University, Mankato