Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Olivia Soliz

Alice,TX

Summary

Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service. Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Medical Assistant

Dr Subnani
Alice, TX
11.2017 - Current
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Educated patients about medications, procedures and physician's instructions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Contacted medical facilities to schedule patients for admission.
  • Supported administrative staff by processing payments.
  • Handled general office duties to support administrative staff during peak hours.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Explained treatment procedures and physicians' instructions.

Medical Assistant

Dr Patel
Alice, TX
02.2006 - 03.2016
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Organized patient charts before each day's clinic sessions began.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Inspected equipment to ensure proper working order prior to use on patients.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Documented notes during patient visits.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Organized charts, documents and supplies to maintain team productivity.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Incorporated outside records into charts and EHR.
  • Educated patients about medications, procedures and physician's instructions.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Assisted back office patient processes to reduce office wait times.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Administered medications under physician's supervision.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Contacted medical facilities to schedule patients for admission.
  • Supported administrative staff by processing payments.
  • Handled general office duties to support administrative staff during peak hours.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Explained treatment procedures and physicians' instructions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.

Education

Graduated - Medical Assisting

Southern Careers Institute
Corpus Christi, TX
02-2006

GED -

Alice High School
Alice, TX
08-1999

Skills

  • Referral intake
  • Referral scheduling
  • Insurance verifications
  • HIPAA Compliance
  • Patient Flow Management
  • Procedure Assistance
  • Payment Collection
  • Medical Billing
  • Inventory Management
  • Patient Scheduling
  • Phlebotomy
  • Indirect Patient Care
  • Patient-focused care
  • Data Entry
  • Medical Terminology
  • Sterilization techniques
  • Patient Feeding
  • Infection control procedures
  • Medical Transcription
  • Venipuncture and phlebotomy
  • Team management and supervision
  • Patient Care Coordination
  • Patient bathing
  • Stocking supplies
  • Medical Records Management
  • Patient Relations
  • CPR
  • Direct Patient Care
  • Vital Sign Monitoring
  • Conversant in Spanish
  • Equipment Sterilization
  • Lab equipment calibration
  • Specimens collection and processing
  • Appointment Setting
  • Restocking lab supplies
  • Insurance Claims

Affiliations

  • I continue to learn new skills whether through education or hobbies.
  • I try to work to my best ability, at any task that is given to me.
  • I try to help the community in way possible. I coach kickball with Alice little miss Kickball league. I have coach for over 20 years.
  • My granddaughers are in the Alice little miss pageants and i support them in any way possible.

Languages

Spanish
Limited

Timeline

Medical Assistant

Dr Subnani
11.2017 - Current

Medical Assistant

Dr Patel
02.2006 - 03.2016

Graduated - Medical Assisting

Southern Careers Institute

GED -

Alice High School

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Olivia Soliz