Jessica Jimenez
Intake Assistant
New Brunswick,NJ
Summary
Dedicated and compassionate administrative professional with over 9 years of experience at the Dorothy B. Hersh Child Protection Center, including 3 years as an Intake Assistant. Skilled in patient intake, clerical support, visitation monitoring, and inter-agency coordination with DCPP, IAIU, and legal entities. Passionate about supporting the well-being of children and families.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Intake Assistant
Saint Peter's University Hospital
05.2020 - Current
- Process referrals received from DCPP, IAIU, and law enforcement agencies.
- Request and manage confidential records including medical, police, and DCPP files.
- Prepare detailed medical charts, organized chronologically and by document type.
- Schedule patient appointments and coordinate clinician calendars.
- Maintain multiple Excel spreadsheets for case tracking and workflow management.
- Perform office supply ordering and inventory tracking.
- Ensure thorough and confidential documentation practices in compliance with agency standards.
Office Assistant & Family Visitation Monitor
Saint Peter's University Hospital
07.2017 - 05.2020
- Monitored family visitation sessions in a clinical and trauma-informed setting.
- Greeted patients and families upon arrival and supported front desk operations.
- Managed patient registration, phone call triage on a multi-line system, and appointment support.
- Maintained organized office systems, including record filing and office supply inventory.
- Provided clerical support to clinicians and administrative staff.
Education
No Degree - Liberal Arts Education
Kingsborough Community College
Brooklyn, NYNo Degree - Education Transfer
Middlesex County College
Edison, NJHigh School Diploma -
Piscataway Magnet School (FKA Piscataway Vo-Tech)
21 Suttons Ln, Piscataway, NJ 0885406-2017
Skills
- Referral intake
- Case coordination
- Patient registration
- Visitation monitoring
- Microsoft excel and Office suite
- Medical chart organization/ file organization
- Front desk operation
- Phone system management
- Office supply inventory and ordering
- Community engagement and support services
- Bilingual communication (Spanish semi-fluent)
- Teamwork
- Adaptability and flexibility
Accomplishments
Emerging Leaders Program
Saint Peter's University Hospital | 2024 - 2025
- Selected for inaugural cohort of the Emerging Leaders Program based on leadership potential and commitment to service.
- Engaged in workshops focused on professional growth, leadership development, and strategic problem solving.
- Networked with organizational leaders and contributed to initiatives enhancing workplace culture and community care.
Timeline
Intake Assistant
Saint Peter's University Hospital
05.2020 - Current
Office Assistant & Family Visitation Monitor
Saint Peter's University Hospital
07.2017 - 05.2020
No Degree - Liberal Arts Education
Kingsborough Community College
No Degree - Education Transfer
Middlesex County College
High School Diploma -
Piscataway Magnet School (FKA Piscataway Vo-Tech)
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