Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
FOH AssociateLine CookWork Type
Part TimeLocation Preference
On-SiteLocation: USRoanoke VASalem VA
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Olivia Soller
Work Preference
Summary
Energetic and highly motivated employee with a passion for delivering customers the highest quality store experience as possible. Skilled in interpersonal communications, adaptability, attentiveness, and providing excellent customer service.
Overview
4
4
years of professional experience
Work History
FOH Associate
Scratch Biscuit
Roanoke, VA
07.2024 - Current
- Managed cash register operations, ensuring accurate transactions and timely service.
- Ensured cleanliness and organization of dining area to create inviting atmosphere for guests.
- Resolved customer inquiries and issues to enhance overall dining experience.
- Trained new staff on front-of-house procedures and customer interaction to improve service quality.
- Monitored inventory levels and restocked supplies to ensure smooth operations daily.
- Explained menu items, took orders and delivered food courses according to instruction.
- Greeted guests upon arrival and provided them with menus.
- Ensured compliance with health department regulations regarding food safety standards.
- Recognized repeat customers by name and provided personalized service accordingly.
- Maintained inventory in coffee bar area and retail products.
- Accommodated customers with differences or disabilities to ensure them a positive dining experience.
- Took to-go phone orders from guests following outlined procedures.
- Prepared and delivered specialty and catering orders
- Maintained positive and lighthearted employee atmosphere.
Line Cook
Scratch Biscuit
Roanoke, VA
07.2022 - 08.2025
- Collaborated with team to ensure timely food delivery during peak hours.
- Trained new kitchen staff on proper cooking techniques and station responsibilities.
- Followed food safety guidelines to ensure a safe cooking environment.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
- Performed closing duties such as breaking down and storing ingredients as well as kitchen sanitization procedures.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Education
Associate of Science - General Studies
Virginia Western Community College
Roanoke, VA05-2025
Currently Pursuing A B.A. - Psychology
Roanoke College
Salem, VA06-2026
Skills
- POS operation
- Food safety compliance
- Inventory management
- Open-close procedures
- Customer service
- Team collaboration
- Employee training
- Conflict resolution
- Maintaining professionalism and service quality in fast-paced environments
- Time management and organization
- Adaptability to new situations or environments
- Basic Spanish communication
- Applied interpersonal skills such as empathetic understanding, complex communication skills, and cultural sensitivity
Languages
Spanish
Elementary
Accomplishments
- Outstanding Junior Psychology Award 2026
Timeline
FOH Associate
Scratch Biscuit
07.2024 - Current
Line Cook
Scratch Biscuit
07.2022 - 08.2025
Associate of Science - General Studies
Virginia Western Community College
Currently Pursuing A B.A. - Psychology
Roanoke College