Olivia Speagle
United Credit Union
1
Certification
5
years of professional experience
Customer-focused professional with experience in banking, customer service, business development, education, and healthcare. Excels in building relationships, managing financial transactions accurately, and resolving issues efficiently. Capable of effective communication, adapting to challenges, and managing multiple tasks while ensuring attention to detail. Committed to enhancing customer and team experiences through strong organizational skills and reliability.
Work History
Teller
4 Months- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Maintained compliance with bank policies and regulatory requirements, minimizing risks associated with financial transactions.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
BDC Service Representative
2 Months- Managed inbound customer inquiries, ensuring prompt and accurate information delivery.
- Utilized CRM software to track customer interactions, maintaining accurate records for follow-up actions.
- Provided support to other BDC representatives during peak hours, maintaining high levels of productivity and customer satisfaction.
- Developed strategies for outbound call campaigns, resulting in increased bookings for service appointments.
- Maintained accurate records of customer interactions, improving database quality and facilitating targeted follow-ups.
Paraprofessional Special Education
3 Months- Dedicated education support professional who assists special education teachers in implementing individualized education programs (IEPs) and providing instructional, behavioral, and personal support to students with disabilities. Reinforced academic skills, supported social and emotional development, and promoted student independence through one-on-one and small group instruction. Supported classroom management, implemented behavior intervention plans, collected data, and monitored student progress. Supports students with daily living needs, accommodations, and modifications while ensuring a safe, inclusive, and supportive learning environment. Collaborated with teachers, therapists, and support staff to address diverse student needs and ensure compliance with educational and safety standards.
- Assisted teachers in implementing individualized education plans for diverse student needs.
PCT
2 Months- Monitored vital signs and reported changes or concerns promptly to nursing staff for timely intervention.
- Monitored vital signs and promptly reported changes to nursing staff, facilitating timely interventions.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided emotional support for patients during challenging times, enhancing their comfort and promoting a positive healing environment.
CNA
2 Months- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Monitored patient intake during feeding to help achieve nutritional objectives.
Server
6 Months- Managed multiple tables simultaneously, ensuring high service quality and customer satisfaction.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Collaborated with team members during busy shifts to streamline workflow and enhance guest experiences.
Daycare Teacher
3 Months- Sanitized toys and play equipment daily to ensure children's safety and hygiene.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained organized environment to meet cleanliness and sanitation standards, promoting child health.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Engaged with children individually to foster positive relationships and enhance learning experiences.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
CNA
4 Months- Facilitated safe patient transfers from beds to wheelchairs while monitoring wounds for infection signs
- Provided mouth care to patients on life support, monitored vital signs, and communicated changes in patient condition to registered nurses and physicians
- Ensured the safe transfer of patients from beds to wheelchairs and monitored wounds for signs of infection
- Maintained hygiene and sanitation compliance for disease prevention by sanitizing surfaces and handling hazardous materials safely
Daycare Teacher
5 Months- Sanitized dishes, tabletops, toys, and frequently touched surfaces, ensuring a healthy environment for children.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Balanced schedule of rest periods, active play, and instruction to promote optimal child development.
Daycare Teacher
6 Months- Communicated with parents about daily activities, positive developments, and concerns to foster collaboration.
- Documented behavior issues, food served, and medications administered to ensure comprehensive care and informed decision-making.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Planned and facilitated age-appropriate activities, including reading, crafts, and structured play, to promote learning and development.
- Kept notes on behavior issues, food served, medications administered to children.
Education
GED
GED
Skills
Attention to detail
Customer service
Financial compliance
Time management
Cash management
Strong work ethic
Customer engagement
Problem resolution
Certification
- CNA - Certified Nurse Assistant
Timeline
Teller
United Credit Union
04.2026 - CurrentRead More
BDC Service Representative
Joe Machens Hyundai
02.2026 - 04.2026Read More
Paraprofessional Special Education
Veterans Elementary School
11.2025 - 02.2026Read More
PCT
Hannibal Regional Healthcare System
02.2025 - 04.2025Read More
CNA
Mercer Manor Nursing and Rehabilitation
08.2024 - 10.2024Read More
Server
Iron tee golf
04.2024 - 10.2024Read More
Daycare Teacher
The Red Apple Preschool
01.2024 - 04.2024Read More
CNA
Blessing Health System
01.2023 - 05.2023Read More
Daycare Teacher
Grow and Learn Daycare
08.2022 - 01.2023Read More
Daycare Teacher
Little Steps Daycare and Preschool
10.2021 - 04.2022Read More
Mark Twain Jr Senior High School
GED
Read More
Hannibal Career Center
GED
Read More