Dedicated Shift Lead known for strong problem-solving and task prioritization skills. Successfully trained and mentored new employees, contributing to a collaborative work environment and improved service quality.
Overview
4
4
years of professional experience
Work History
Waitress Supervisor
Hayashi Japanese Restaurant
08.2025 - 03.2026
Directed food presentation and plating to enhance overall visual attractiveness.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Monitored food preparation, production, and plating for quality control.
Shift Lead
Souvlaki Fast
02.2022 - 11.2025
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Trained and mentored new employees to maximize team performance.
Supported store management in maintaining service excellence and quality throughout daily operations.