Summary
Overview
Work History
Education
Skills
Certification
Awards
References
Timeline
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Olivia Spidell

Southfield,MI

Summary

Licensed Esthetician and Skin Care Consultant with more than 2,000 hours of professional training. Expertise in marketing and promotional events. Client-focused with a distinguished understanding of skin health. Dedicated to correct diagnostics and accurate recordkeeping. Successful with social media and designing specific and individualized regimens for patient care. Has experience as a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking college student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational, and communication skills. Currently studying Communications.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Licensed Esthetician

Sephora
09.2022 - Current
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discussed procedures and treatment options with clients.
  • Recommended retail products for at-home use.
  • Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Utilized advanced techniques, such as contouring and color correction, to achieve desired looks for clients.

Internship Student

Walt Disney World Company
01.2022 - 08.2022
  • Developed professional skills through hands-on experiences, including time management and effective communication.
  • Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
  • Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.

Front Desk

Advanced Dermatology of Michigan
06.2021 - 01.2022
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Trained new employees on front desk procedures, contributing to a well-prepared team.
  • Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
  • Managed reservations system effectively, minimizing mix-ups and overbookings.

Beauty Advisor

Ulta Beauty
10.2019 - 01.2021
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Education

No Degree - Fine Arts

Oakland Community College

Esthetician License -

David Presley School of Cosmetology
04.2021

Southfield A&T Highschool
06.2019

Skills

  • Strong Communication Skills
  • Appointment Scheduling
  • HydraFacials
  • Sales and upselling abilities
  • Active Listening
  • Customer Service
  • Data Entry
  • Client Relations

Certification

  • Esthetics License, 01/01/22
  • Phlebotomy Certificate, 01/01/22

Awards

  • Employee of the Month
  • Citizenship Award
  • Certificate of Success (from the National Association of Black Journalists)

References

  • Natalie Bryant, (313)-613-3448
  • Ashley Terrell, (248)-787-0998
  • Anina Jackson, (248)-469-6516

Timeline

Licensed Esthetician

Sephora
09.2022 - Current

Internship Student

Walt Disney World Company
01.2022 - 08.2022

Front Desk

Advanced Dermatology of Michigan
06.2021 - 01.2022

Beauty Advisor

Ulta Beauty
10.2019 - 01.2021

No Degree - Fine Arts

Oakland Community College

Esthetician License -

David Presley School of Cosmetology

Southfield A&T Highschool

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Olivia Spidell