Olivia Staley
Edwardsville,IL
Summary
Results-driven professional with experience in retail and restaurant management. Skilled in time management and problem-solving, contributing to improved operational efficiency and customer satisfaction across multiple locations.
Overview
6
6
years of professional experience
Work History
Maurices Part-Time Manager
Kyle Dow, Leah Dresdow, Abby Carter
Mattoon, IL; Terre Haute, IL; Edwardsville, IL
05.2023 - Current
- Directed task scheduling and prioritization efforts to streamline store operations.
- Collaborated with team members to enhance time management strategies for various projects.
- Oversaw daily cash flow management for store operations.
- Arranged merchandise and streamlined operations to enhance customer experience during opening rush.
- Managed comprehensive closing processes by maintaining precise daily financial records and fulfilling additional financial requirements.
- Coordinated onboarding sessions for new associates, focusing on skill development and company policies.
Pearman's Pharmacy Technician
Dustin Melton
Paris, IL
08.2021 - 01.2023
- Accurately pulling and filling prescriptions at production station.
- Managed patient check-out procedures, verifying medication accuracy and addressing any inquiries.
- Facilitated customer interactions to enhance service quality and support business objectives.
- Facilitated communication with insurance and hospital offices to guarantee accurate medication delivery and optimal insurance coverage.
- Contacting other pharmacies for medication transfers.
Kurly Q Part-Time Manager
Mandy Handlin
Paris, IL
10.2020 - 01.2022
- Facilitated positive dining experiences through attentive customer service.
- Implemented effective scheduling and resource allocation to optimize food service during rush hour.
- Oversaw daily restaurant opening and closing to ensure smooth operations.
- Operated cash register and processed transactions accurately. Assisted customers with cash handling and payment inquiries.
- Chopped, diced, and organized food items for efficient meal assembly and presentation.
- Recorded and tracked food inventory to ensure accurate stock levels.
Education
Associate of Science -
Lake Land College
Mattoon, ILSkills
- Effective workload management
- Strong attention to detail
- Effective communication skills
- Effective time management
- Efficiency improvement
- Problem solving
Timeline
Maurices Part-Time Manager
Kyle Dow, Leah Dresdow, Abby Carter
05.2023 - Current
Pearman's Pharmacy Technician
Dustin Melton
08.2021 - 01.2023
Kurly Q Part-Time Manager
Mandy Handlin
10.2020 - 01.2022
Associate of Science -
Lake Land College