Branden Hall
Port Richey,FL
Summary
Dynamic manager with a proven track record at Hero's Downtown Subs, excelling in client support and effective team leadership. Recognized for enhancing customer satisfaction and fostering a collaborative work environment. Skilled in strategic decision-making and workload management, driving team performance and achieving operational excellence.
Overview
22
22
years of professional experience
Work History
Manager
Heros Downtown Subs
5649 Main St Newport Richey FL 34652
01.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Assisted with hiring, training and mentoring new staff members.
Project Team Leader
Best Buy, Geek Squad
7601 Penn Ave S, Minneapolis, MN 55423
04.2018 - 12.2019
- Fostered a positive work environment by promoting collaboration, open communication, and mutual respect among team members.
- Communicated project expectations to team members and stakeholders to set tone for high productivity level.
- Inspired high levels of team performance and commitment by recognizing individual achievements and providing opportunities for professional growth.
- Championed best practices in project management across the organization, leading to increased consistency in processes, procedures, and outcomes.
Mobile Supervisor
Best Buy Inc
7601 Penn Ave S, Minneapolis, MN 55423
08.2012 - 04.2018
- Collaborated with cross-functional teams to enhance overall business performance within the mobile department.
- Resolved escalated customer complaints in a timely manner, restoring confidence in the company''s ability to provide excellent service.
- Built strong relationships with clients through consistent communication and proactive issue resolution.
- Oversaw financial aspects of the department – budgeting, forecasting revenues/expenses – ensuring fiscal responsibility.
Aircraft Armament Systems Craftsman
United States Air Force, USAF
08.2003 - 08.2009
- Enhanced aircraft safety by performing thorough inspections on armament systems and components.
- Expedited repair turnarounds with prompt identification of required parts or materials for each maintenance task at hand.
- Fostered a culture of continuous improvement within the armament shop by incorporating lessons learned from previous experiences and challenges.
- Conducted comprehensive pre-flight checks to verify functionality of all integrated weapon system components on each assigned aircraft.
- Prevented accidents by enforcing strict adherence to safety protocols during all aspects of weapons handling operations.
Education
Associate of Arts - Management
Pasco-Hernando State College
New Port Richey, FL05.2012
Skills
- Client support
- Effective team leadership
- Effective time management
- Strategic decision-making
- Effective goal development
- Work schedule management
- Effective workload management
Timeline
Manager
Heros Downtown Subs
01.2020 - Current
Project Team Leader
Best Buy, Geek Squad
04.2018 - 12.2019
Mobile Supervisor
Best Buy Inc
08.2012 - 04.2018
Aircraft Armament Systems Craftsman
United States Air Force, USAF
08.2003 - 08.2009
Associate of Arts - Management
Pasco-Hernando State College