Olivia Stewart
Hamilton,OH
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
West Chester, Ohio
07.2024 - 03.2025
- Prepared and served hot or cold beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Received and accurately processed customer payments.
- Adhered to health department regulations concerning sanitation standards.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Placed orders with suppliers for delivery of products required for daily operations.
Patient Ambassador
Bon Secours Mercy Health
Fairfield, Ohio
11.2021 - 08.2022
- Collaborated closely with nurses, therapists, social workers, dieticians and other healthcare professionals involved in patient care.
- Attended weekly team meetings to discuss upcoming events or changes in policies and procedures within the facility.
- Discussed menu options with guests, took orders and provided kitchen with special dietary information.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Provided education materials to patients regarding health maintenance topics such as nutrition and disease prevention.
- Participated in quality improvement initiatives aimed at enhancing overall patient experience.
- Greeted patients and visitors in a friendly, professional manner.
Cashier
Skyline LLC
Fairfield, Ohio
08.2020 - 10.2021
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Counted and balanced cashier drawers.
- Ensured compliance with all safety regulations within the store environment.
- Processed customer payments quickly and returned exact change and receipts.
- Collected payments and provided accurate change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer inquiries regarding store policies and procedures.
Sales Associate
Kohl's
Fairfield, OH
10.2019 - 02.2020
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Bagged or packaged purchases and wrapped gifts.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Built and maintained relationships with peers and upper management to drive team success.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
Fairfield High School
Fairfield, OH06-2022
Bachelor of Science - Biology
University of Cincinnati
Cincinnati, OHSkills
- Beverage preparation
- Inventory management
- Customer service
- Cash handling
- Health regulations
- Workstation organization
- Effective communication
- Time management
References
References available upon request.
Timeline
Barista
Starbucks
07.2024 - 03.2025
Patient Ambassador
Bon Secours Mercy Health
11.2021 - 08.2022
Cashier
Skyline LLC
08.2020 - 10.2021
Sales Associate
Kohl's
10.2019 - 02.2020
High School Diploma -
Fairfield High School
Bachelor of Science - Biology
University of Cincinnati