Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Sullivan

Knoxville,TN

Summary

Accomplished Salesperson experienced in driving profitability through effective sales techniques. Skilled in identifying and meeting customer needs, recommending products, and achieving merchandise sales. Consistently surpasses sales goals and KPIs to achieve outstanding results.

Overview

3
3
years of professional experience

Work History

Design Consultant

West Shore Home
Oak Ridge, TN
04.2024 - Current
  • Made sure all ideas were unique and proposed several options to clients suitable to unique needs and requirements.
  • Created product designs in alignment with specifications.
  • Exhibited storytelling and persuasive techniques to build trust and establish relationships with teams and partners.
  • Worked with client via email, phone and in-person to collect information to complete designs.
  • Kept clients' budget in mind while preparing projects and consistently stayed under budget.

Account Manager

Magnolia Acquisition
Knoxville, TN
01.2023 - 04.2024
  • Built territory-specific sales plans by reviewing competitor activities and lead spending trends.
  • Finalized paperwork for sales and service policies to lock in new customers.
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Achieved repeat business and referrals through personalized services.
  • Participated in sales presentations, explaining and showcasing positive features and advantages of products or services.

Patient Care Advocate

Your Home Team Care
Knoxville, TN
03.2022 - 01.2023
  • Tracked and reported clients' progress based on observations and conversations.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Improved patient outlook and daily living through compassionate care.

Team Member

Chick-fil-A
Knoxville, TN
12.2021 - 04.2022
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Addressed customer needs, responding to specific requests.
  • Rotated through series of different stations based on team needs.

Education

High School Diploma -

Stone Memorial High School
Crossville, TN
05-2022

Skills

  • Customer Needs Assessment
  • Business-savvy
  • Organization skills
  • Client satisfaction
  • Multi-tasking abilities

Timeline

Design Consultant

West Shore Home
04.2024 - Current

Account Manager

Magnolia Acquisition
01.2023 - 04.2024

Patient Care Advocate

Your Home Team Care
03.2022 - 01.2023

Team Member

Chick-fil-A
12.2021 - 04.2022

High School Diploma -

Stone Memorial High School

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Olivia Sullivan