Olivia Swynenburg
New York,NY
Summary
Experienced in fast-paced retail environment, including team leadership, effective communication, and Key Holder experience. Excels in customer service, ensuring operational efficiency and positive customer interactions.
Overview
3
3
years of professional experience
Work History
Key Holder
Plato’s Closet
10.2023 - 08.2025
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Opened and closed the store.
- Trained new employees.
- Monitored associates through each assigned shift to maintain optimal store performance and efficiency.
- Assisted with all team responsibilities.
Camp Counselor
Washington Township Parks
01.2025 - 05.2025
- Worked with children of varying age, interests and skills before their school day began.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Ensured children were ready for their school day.
Internship
Hendricks Live!
08.2024 - 12.2024
- Assisted the theatre's executive team in completing projects and helping with smooth operations.
Stylist
Maurices
03.2023 - 10.2023
- Maintained a clean, inviting store environment conducive to shopping by regularly tidying sales floor displays and dressing rooms.
- Assisted clients in selecting outfits for special events, ensuring they looked and felt their best.
- Worked the register, processing purchases and returns.
Camp Counselor
Washington Township Parks
06.2022 - 07.2022
- Worked with and monitored 10-12 children of varying age for 3-5 hours at a time.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Education
Degree in Core 40 Academic Honors -
Avon Community School Corporation
Avon, IN12.2024
Skills
- Problem-solving
- Time management
- Positive engagement
- Team leadership
- Child supervision
- Decision-making
- Attention to detail
- Customer service
- Cash handling
- Training and mentoring
Activities
Avon Show Choir (2019-2024)(Dance Captain in two groups) Involved in musical theatre at The Biz Academy of Musical Theatre (2012- 2025) Voice Lessons (2015-2024) Cheerleading at Avon Middle School South (2019-2020) Competitive Dance at The Dancers Place (2017-2019)
Timeline
Camp Counselor
Washington Township Parks
01.2025 - 05.2025
Internship
Hendricks Live!
08.2024 - 12.2024
Key Holder
Plato’s Closet
10.2023 - 08.2025
Stylist
Maurices
03.2023 - 10.2023
Camp Counselor
Washington Township Parks
06.2022 - 07.2022
Degree in Core 40 Academic Honors -
Avon Community School Corporation
Awards
National Junior Honor Society, A Honor Roll, A/B Honor Roll, Choir Student of the Year (2018-2021), Mental Attitude Award (Choir), National Honor Society (2024-2025)
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