Olivia Thompson
Harrisburg,PA
Summary
Dynamic professional with a proven track record at Giant Food, adept in process improvement and team management. Excelled in enhancing operational workflows and leading teams through challenging times, demonstrating exceptional problem-solving abilities and reliability. Achieved significant milestones by leveraging skills in project assistance and staff motivation.
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
8
8
years of professional experience
Work History
PFS Coordinator
Giant Food
09.2020 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
PFS Lead
Giant Food
02.2020 - 09.2020
- Initiated customer relationships through prospecting, lead utilization, local market and community involvement.
- Wrote schedules according to customer flow during the pandemic.
- Lead a team through a very unsteady time.
Receiver
Giant Food
06.2018 - 02.2020
- Kept work areas clean, safe, and organized.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in backroom.
Checkout Coach
Giant Food
06.2016 - 06.2018
- Collaborated closely with management to develop strategies for improving overall store performance based on insights gleaned from checkout data analysis.
- Effectively managed inventory levels at the checkouts, ensuring adequate stock of bags, receipt paper, and other necessary supplies.
- Proactively monitored checkout queues to anticipate customer needs and ensure quick, efficient service to minimize wait times.
- Assisted in developing employee schedules that maximized staffing efficiency during peak shopping hours without sacrificing customer service quality.
Education
High School Diploma -
Greencastle Antrim High School
Greencastle, PA06-1995
Skills
- Scheduling and calendar management
- Recordkeeping
- Project assistance
- Consulting
- Process Improvement
- Policy and procedure modification
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Team Management
- Team building
- Staff Motivation
- Time management abilities
- Performance monitoring
Timeline
PFS Coordinator
Giant Food
09.2020 - Current
PFS Lead
Giant Food
02.2020 - 09.2020
Receiver
Giant Food
06.2018 - 02.2020
Checkout Coach
Giant Food
06.2016 - 06.2018
High School Diploma -
Greencastle Antrim High School
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