Olivia Valdez
Elgin,TX
Summary
Certified Medical Assistant with extensive experience in scheduling, patient coordination, and administrative support within pediatric and optometric settings. Proficient in managing electronic health records (EHR), conducting insurance verification, and facilitating high-volume patient communication. Demonstrates a proven ability to independently manage tasks while maintaining accuracy and delivering exceptional service in fast-paced environments. Eager to leverage skills and pursue professional growth in a dynamic healthcare role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Glowworm Pediatrics
Hutto, TX
01.2025 - Current
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Assisted with scheduling appointments for clients and visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Schedule Coordinator
Personique On The Spot
Austin, TX
01.2024 - 01.2025
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Assisted with scheduling appointments for clients and visitors.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Optometrist Tech
Hutto Vision Care
Hutto, TX
01.2023 - 01.2024
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Provided guidance to patients regarding the selection of frames, lenses, and other eyewear accessories based on their individual requirements.
- Provided visual field testing to evaluate peripheral vision and detect abnormalities.
- Scheduled appointments for patients according to their needs and preferences.
Security Officer
Texas Public Safety and Investigations
Giddings, TX
01.2022 - 12.2022
- Monitored premises to deter unauthorized access and maintain a safe environment.
- Streamlined incident reporting processes, improving response times and accuracy of records.
- Conducted regular patrols to identify potential security threats and vulnerabilities.
- Responded promptly to incidents, ensuring effective communication with emergency services.
Daycare Teacher
New Beginnings Child Development Center
Elgin, TX
06.2019 - 01.2022
- Planned and implemented engaging lesson plans tailored to children's developmental needs.
- Fostered a safe and welcoming environment for children to explore and learn.
- Communicated effectively with parents about their child's progress and daily activities.
- Streamlined daily routines, improving transition times between activities for the children.
Education
High School Diploma -
Elgin High School
Elgin, Texas05-2019
Medical Assistant Certification Program - undefined
The College of Health Care Professions
Austin, Texas11-2024
A.A.S. - Health and Medical Administrative Services
The College of Health Care Professions
Austin, Texas08-2025
LVN - Healthcare
Austin Community College
Austin, TX05-2028
Skills
- Office administration
- Deadline oriented
- Task delegation
- Medical office administration
- Check-in coordination
- HIPAA compliance
- Customer service
- Vital signs and examinations
- Electronic health records
- Medical terminology knowledge
- Patient care
- Clinical documentation
- Vital sign monitoring
- Patient assessments
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Glowworm Pediatrics
01.2025 - Current
Schedule Coordinator
Personique On The Spot
01.2024 - 01.2025
Optometrist Tech
Hutto Vision Care
01.2023 - 01.2024
Security Officer
Texas Public Safety and Investigations
01.2022 - 12.2022
Daycare Teacher
New Beginnings Child Development Center
06.2019 - 01.2022
Medical Assistant Certification Program - undefined
The College of Health Care Professions
A.A.S. - Health and Medical Administrative Services
The College of Health Care Professions
High School Diploma -
Elgin High School
LVN - Healthcare
Austin Community College