Kathleen Ambrosio
Milford,Pennsylvania
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
17
17
years of professional experience
1
1
Certification
2
2
Languages
Work History
Certified Medical Assistant
West Orange Medical Associates
Milford, PA
05.2023 - Current
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
- Verified patient insurance coverage and collected required co-payments.
Closing Disclosure Group
NJ Lenders Mortgage Co.
Little Falls, NJ
01.2020 - 10.2022
- Managed company disclosure timelines to verify delivery of proper disclosures at proper times.
- Tracked disclosures needing to be sent and sent via e-sign portal or paper fulfillment.
- Maintained checklists of required documentation and open issues affecting closings.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
Receptionist / Manager
Village Lakes Veterinary Hospital
Monroe, NY
03.2006 - 09.2018
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Created organized filing system to manage department documents.
- Organized and updated databases, records and other information resources.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Weehawken High School
Weehawken, NJ 05.2001 -
Skills
Electronic health records
Patient Assessments
Payment collection
Medical Records Management
EMR / EHR
Insurance claims
Monitoring patient progress
Efficient and reliable team player
Direct Patient Care
Compassionate
Patient Scheduling
Medical office administration
Office administration
Scheduling
Certification
CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
West Orange Medical Associates
05.2023 - Current
Closing Disclosure Group
NJ Lenders Mortgage Co.
01.2020 - 10.2022
Receptionist / Manager
Village Lakes Veterinary Hospital
03.2006 - 09.2018
High School Diploma -
Weehawken High School
05.2001 -