Olivia Valenzuela

Coordination of services between the clinical team and the client served

Schedule training sessions according to goals of each client

Develop individual service plan according to the intake completed with the client

Provide job development and placement services by utilizing community resources

Assist clients build a resume according to their work history and skills acquired

Provide job coaching supports to encourage ongoing employment

• Improved overall class participation by implementing group activities and project-based learning.
• Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.

• Enhanced client success rates by creating personalized job search strategies and providing tailored advice.
• Increased clients'' interview skills through comprehensive mock interviews and constructive feedback sessions.
• Improved clients'' networking abilities with personalized coaching on professional communication techniques and etiquette.