Olivia Wagner
Swedesboro,NJ
Overview
5
5
years of professional experience
Work History
Server
The French Market
Knoxville, TN
03.2025 - 05.2026
- Assisted in processing phone orders, and accurately relaying all food requests to kitchen staff.
- Served food and beverages promptly with focused attention to customer needs.
- Monitored dining area for cleanliness and promptly addressed any maintenance needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Food Service Worker, Management
Latteria, NICOLEILACQUA LLC
Swedesboro, NJ
03.2021 - 08.2024
- Served ice cream, beverages, and gift certificates to customers in a friendly and courteous manner.
- Prepared ingredients for various menu items to maintain kitchen efficiency and quality.
- Followed established cash handling procedures
- Collaborated with peers on business advancements to improve sales and promote business growth and expansion.
Salon Receptionist
Jade City Salon, NICOLEILACQUA LLC
Swedesboro, NJ
09.2023 - 07.2024
- Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
- Consistently kept salon area clean and tidy and maintained presence at desk area.
- Advised customers of seasonal promotions, pricing, and service offerings to build rapport and improve sales.
- Listened closely to customer complaints and responded appropriately to issues.
- Performed inventory checks on hair care products, tools and other supplies as needed.
- Trained new hires on new appointment scheduling, opening, closing duties, and generating and balancing daily revenue reports.
- Managed multi-line phone systems to handle appointment scheduling and customer inquiries efficiently.
Hostess
Botto's Italian Line Restaurant
Swedesboro, NJ
03.2021 - 06.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Answered phone inquiries to schedule and confirm reservations.
- Remained attentive to server availability and table turnover to quickly seat guests.
Education
Bachelor of Science - Biochemistry and Molecular Biology
The University of Tennessee, Knoxville
Knoxville, TN05-2026
Skills
- Strong Work Ethic
- Attention to Detail
- Problem-Solving
- Multitasking
- Protein purification and quantification
- Image and data processing
- Centrifugation and chromatography techniques
- Protein, nucleic acid, and enzyme assay analysis
Timeline
Server
The French Market
03.2025 - 05.2026
Salon Receptionist
Jade City Salon, NICOLEILACQUA LLC
09.2023 - 07.2024
Food Service Worker, Management
Latteria, NICOLEILACQUA LLC
03.2021 - 08.2024
Hostess
Botto's Italian Line Restaurant
03.2021 - 06.2021
Bachelor of Science - Biochemistry and Molecular Biology
The University of Tennessee, Knoxville