Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
License and Permit Specialist V- Team Lead
Health And Human Services Commission
10.2020 - 03.2023
Review and evaluates complex applications/forms/requests for providers who are applying for licensure, Medicaid and Medicare Certification.
Responsible for review of all documentation for accuracy.
Review, process, and determine facilities eligibility by reviewing applications.
Interprets and communicates state and federal rules and regulations to providers.
Trained all new hires on policy and procedures, application process, and application approvals to issue home health license to providers.
Provided oral and written customer service, answer program rule and policy questions related to the licensure and processing of the application.
License and Permit Specialist IV
Texas Health And Human Service Commission
06.2009 - 10.2020
Created documents with applicant information and verified data against TULIP database information.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Informed customers by mail or telephone of additional steps needed to obtain licenses.
Stayed up-to-date on laws and licensing requirements to complete accurate and efficient reviews.
Performed routine data entry or document management.
Issued licenses for home health agencies such and collected appropriate fees.
Proven ability to learn quickly and adapt to new situations.
Education
Certification - Electronics
ITT Technical Institute
Austin, TX
06.1987
High School Diploma -
Elgin High School
Elgin, TX
05.1986
Skills
Analyzing and interpreting complex federal and state regulations, legislation, program policies and procedures
Problem solving and conflict resolution
Customer Service
Microsoft Office
Prioritize workload with little or no supervision and work under pressure in a fast-paced, deadline-oriented environment
Effectively communicate, organize and present information with others both orally and in writing
Program Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services CommissionProgram Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services Commission
Nurse State Reviewer, Interated SAMT Monitor at State Of Texas - Health And Human Services CommissionNurse State Reviewer, Interated SAMT Monitor at State Of Texas - Health And Human Services Commission