Olivia Winters
Laguna Niguel,California
Summary
Detail-oriented team player with strong organizational skills. Able to handle multiple projects simultaneously with a high degree of accuracy. I am seeking a full-time banking position that offers professional challenges and utilizes interpersonal skills, time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Nothing Bundt Cakes
01.2023 - 08.2023
- Greeted customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled customer complaints to satisfy and retain guests.
- Took orders over phone, recording guest information in computer system and verifying details.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized store-front at all times.
Crafter
Nothing Bundt Cakes
08.2023 - Current
- Assembled orders according to specifications.
- Kept tools, equipment and work areas properly maintained.
- Managed inventory effectively, reducing waste and minimizing costs associated with excess materials or expired supplies.
- Achieved consistent positive feedback from clients on completed projects through meticulous attention-to-detail during each stage of the crafting process.
Education
High School Diploma -
JSerra Catholic High School
San Juan Capistrano, CA05.2020
GE -
Saddleback College
Mission Viejo, CA05.2023
Finance
Cal State San Marcos
San Marcos12.2026
Skills
- Training and mentoring
- Financial Transactions
- Customer Service
- Detail Oriented
- Clear Communication
- Issue Resolution
- Analytical and Critical Thinking
- Efficiency Improvement
- Time Management
Volunteer Work
Ocean Institute, Dana Point, CA - Summer Camp Counselor
June 2017, June 2018, June 2019
- Managed large groups of children ages 6-9
- Coordinated science-oriented activates and projects
- Solved conflicts among campers
- Creatively collaborated with other counselors
- Followed set daily schedule
Peewee Soccer Camp, Pullman, WA - Soccer Coach
September - October 2022
- Managed a group of children ages 3-5
- Emphasized safety and following rules
- Created drills and games
- Solved conflicts among players
- Collaborated with other coaches for scrimmages
- Planned practice schedules for my team
Timeline
Crafter
Nothing Bundt Cakes
08.2023 - Current
Guest Service Representative
Nothing Bundt Cakes
01.2023 - 08.2023
High School Diploma -
JSerra Catholic High School
GE -
Saddleback College
Finance
Cal State San Marcos
Similar Profiles
Morgan CondrenMorgan Condren
Baker/Froster at Nothing Bundt CakesBaker/Froster at Nothing Bundt Cakes
Laila GarlandLaila Garland
Shift Lead, Guest Service Representative, and Fros at Nothing Bundt CakesShift Lead, Guest Service Representative, and Fros at Nothing Bundt Cakes
Maya BryantMaya Bryant
Joy Creator at Nothing Bundt CakesJoy Creator at Nothing Bundt Cakes
Marissa KanoyaMarissa Kanoya
Guest Service Representative at Nothing Bundt CakesGuest Service Representative at Nothing Bundt Cakes
Christine WiederkehrChristine Wiederkehr
Lead-to-Cash, Transformation and Strategy, Management of Change at HPLead-to-Cash, Transformation and Strategy, Management of Change at HP