Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Zervas

East Meadow,NY

Summary

Dynamic marketing professional with experience at Texas Roadhouse, excelling in client engagement and social media marketing. Proven track record in boosting brand awareness and managing high-pressure situations. Skilled in data-driven performance tracking, enhancing online presence, and executing successful campaigns that drive community involvement and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Usher

Live Nation
06.2022 - Current
  • Provides exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greets customers with smile and provided friendly, knowledgeable service.
  • Works with other staff members to facilitate smooth flow of operations.

Marketing Manager

Texas Roadhouse
10.2018 - Current
  • Developed and promoted strategic programs resulting in a return on investment (ROI) of $120,000 within the past year.
  • Boosts brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Manages social media accounts for optimal audience engagement and increased online presence.
  • Develops and implements marketing strategies to use for launches, rebranding campaigns and promotions.
  • Develops and executes ongoing charitable and community events.

Artist Management Intern

Crush Music
01.2023 - 05.2023
  • Assisted a client in securing a license and successfully uploading their song across multiple streaming platforms.
  • Managed and tracked artists' social media presence and streaming performance, optimizing engagement and growth.
  • Collaborated in the design and editing of dynamic video content to enhance artists' social media profiles and engagement.
  • Coordinated the delivery of merchandise and costumes to clients' homes and event venues, ensuring timely and efficient service.
  • Monitored and responded to security threats, confidential data breaches, and impersonation accounts to protect clients' information and online presence.

Education

Bachelor of Arts - Management of Musical Enterprises

Baruch College
New York, NY
05-2023

Bachelor of Arts - Business Comm, Graphic Comm Specialization

Baruch College
New York, NY
05-2023

Associate of Arts - Liberal Arts And Sciences

Nassau Community College
Garden City, NY
08-2019

Skills

  • Client engagement expertise
  • Data-driven performance tracking
  • Consistent reliability
  • Experience managing high-pressure situations
  • Customer relationship management (CRM)
  • Social media marketing
  • Proficiency in Microsoft Office
  • Proficiency in Adobe Creative Suite

Timeline

Artist Management Intern

Crush Music
01.2023 - 05.2023

Usher

Live Nation
06.2022 - Current

Marketing Manager

Texas Roadhouse
10.2018 - Current

Bachelor of Arts - Management of Musical Enterprises

Baruch College

Bachelor of Arts - Business Comm, Graphic Comm Specialization

Baruch College

Associate of Arts - Liberal Arts And Sciences

Nassau Community College

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Olivia Zervas