Olivia Gibbs
Athens
Summary
Ambitious senior pursuing dual degrees in psychology and sociology-criminology, alongside a forensic studies certificate. Background in criminal behavior, criminological theory, and research methods. Experience in leadership, communication, and team management in dynamic settings. Focused on advancing a career in law enforcement, criminal investigations, or forensic services, emphasizing community engagement and justice.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Apartment Rental Office Assistant
Krause Rental Properties
Athens
10.2025 - Current
- Handled rental property inquiries and scheduled appointments for prospective tenants to streamline the leasing process.
- Organized and maintained office files, ensuring easy access to rental documents.
- Prepared lease agreements and collected required documentation from applicants.
- Coordinated maintenance requests and liaised with vendors to ensure prompt service delivery.
- Supported the office team by managing supplies and placing orders.
- Facilitated tenant communications by addressing concerns and providing timely information to enhance tenant satisfaction.
Campus Cafe Coordinator
Ohio University Cafes
Athens
10.2025 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Scheduled, trained, and supervised cafe staff to maintain service quality and operational effectiveness.
- Trained and mentored new employees on workplace procedures and customer service standards to enhance team performance.
- Managed inventory levels and ordered supplies, ensuring seamless operations and readiness.
Campus Cafe Student Leader
Ohio University Cafes
Athens
12.2024 - 08.2025
- Engaged students to strengthen community ties and serve as an influential role model.
- Led discussions on work issues, promoting a positive and collaborative environment.
- Communicated with staff and management to address concerns and resolve issues, enhancing overall workplace productivity.
Education
Bachelor of Arts - Psychology, Criminology/ Sociology
Ohio University
Athens, OH05-2027
Skills
- Tenant relations
- Customer service
- Community Engagement
- Client interaction
- Office administration
- Office management
- Scheduling meetings
- Inventory management
- Excel spreadsheets
- Organizing skills
- Team collaboration
- Verbal and written communication
- Interpersonal skills
- Issue resolution
Languages
American Sign Language
Limited
Certification
- Certificate of Forensic Sciences
Timeline
Apartment Rental Office Assistant
Krause Rental Properties
10.2025 - Current
Campus Cafe Coordinator
Ohio University Cafes
10.2025 - Current
Campus Cafe Student Leader
Ohio University Cafes
12.2024 - 08.2025
Bachelor of Arts - Psychology, Criminology/ Sociology
Ohio University