Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

Olivia Jade McIntosh

Columbia,SC

Summary

Dynamic Team Leader Manager at Pet Supplies Plus with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team management and inventory oversight, I excel in fostering a collaborative environment while ensuring meticulous animal care. Committed to delivering exceptional service and maintaining high standards in all operations.

Overview

4
4
years of professional experience

Work History

Team Leader Manager

Pet Supplies Plus
Columbia, SC
08.2021 - Current
  • Supervise daily operations to ensure team efficiency and customer satisfaction.
  • Oversee daily animal care and habitats.
  • Oversee daily workloads and workflow for smooth operations.
  • Answer incoming calls, take messages, and transfer calls to appropriate departments or personnel.
  • Assist in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Process customer payments using point-of-sale terminals.
  • Delegate work to staff, setting priorities and goals.
  • Complet thorough opening, closing, and shift change functions to maintain operational standards each day.

Team Member

Burkes Outlet Bealls
Columbia, SC
05.2021 - 08.2025
  • Stocked merchandise on shelves and maintained organized displays.
  • Operated cash register and processed customer transactions efficiently.
  • Maintained cleanliness of sales floor and storage areas to enhance shopping experience.
  • Trained new staff on store policies and procedures for smooth operations.
  • Assisted in inventory management by tracking stock levels and reporting discrepancies.

Education

Marine Science

University of South Carolina
Columbia, SC
08-2022

Skills

  • Team management and workload oversight
  • Data entry and point-of-sale operation
  • Customer service excellence
  • Organizational skills
  • Invoice verification and inventory management
  • Animal and habitat care

Refrences

Thomas Lawton 

General Manager 

(803)-252-7021

Eleanor Cuttino

Team Leader 

(803)-908-7227

Timeline

Team Leader Manager

Pet Supplies Plus
08.2021 - Current

Team Member

Burkes Outlet Bealls
05.2021 - 08.2025

Marine Science

University of South Carolina

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