Cooking
Olivia M. Yerardi
Denver,CO
Summary
Adaptable professional with 2+ years of experience and a proven knowledge of full sales cycle, account development, client relations and customer retention. Aiming to leverage these skills to successfully fill the sales/account manager position at your company.
Overview
5
5
years of professional experience
Work History
Account Manager and Sales Associate
SBBNet
Evergreen, CO
06.2018 - 10.2020
- Fostered effective sales campaigns for sales team
- Responded to and resolved client inquiries, through problem solving techniques
- Built deep relationships with clients in order to meet their specific needs
- Prospected clients, through cold calling and referrals, to maximize pipeline
- Demonstrated extreme new client growth as well as leveraged existing clientele for upselling
- Worked closely with leadership team (CEOs) on several high velocity accounts
- Managed $70k book of business with 50+ customers
- Boosted sales numbers with proactive account servicing and diligent relationship-building
Assistant Logistics Manager and Account Manager
Cabinets To Go
Boston, MA
04.2018 - 04.2019
- Directed logistics operations, including shipping and receiving of wide range of products daily
- Spoke with customers to handle customer service inquiries and sales
- Managed client and driver logistics, such as scheduling deliveries and setting driver’s work schedules
Patient Liaison and Medical Scribe
ImmunoE Health Centers
Centennial, CO
08.2016 - 04.2018
- Collaborated with medical sales professionals to ensure proper inventory and sales of drug therapies
- Helped immunodeficient patients get their infusions scheduled
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling (30+ daily)
- Accompanied physicians in fast-paced, stressful environments
- Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement
Education
Bachelor of arts and sciences - Integrative Physiology
University of Colorado at Boulder
08.2011 - 05.2016
High School Diploma -
Cohasset High School
09.2007 - 05.2011
Skills
Lead prospecting
CRM Systems
Upselling
Account servicing
Product and service sales
Written and verbal communication
Customer Relations
Account oversight
Goals and performance
Accomplishments
- Utilize communication skills, written and orally, to have a team leader mentality.
- MS Excel/Google Suite - Prepared and formatted financial project reports, budget spreadsheets, expense reports and individual/team goal targets for monthly review.
Interests
Snowboarding/skiing
Traveling
Investing
Learning languages
Podcasting
Volunteer
Colorado Volunteer Mobilizer
- Administered vaccines to people
- Monitored vitals post vaccine
- Gave medical direction in case of adverse reaction
Denver Health Volunteer
- Transported patients to various part of the hospitals for exams, appointments, procedures etc.
- Kept patients company, read stories, played games etc.
- Monitored vitals
Timeline
Account Manager and Sales Associate
SBBNet
06.2018 - 10.2020
Assistant Logistics Manager and Account Manager
Cabinets To Go
04.2018 - 04.2019
Patient Liaison and Medical Scribe
ImmunoE Health Centers
08.2016 - 04.2018
Bachelor of arts and sciences - Integrative Physiology
University of Colorado at Boulder
08.2011 - 05.2016
High School Diploma -
Cohasset High School
09.2007 - 05.2011