Summary
Overview
Work History
Education
Skills
Timeline
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Olivier Ritchy Angrand

Miami,FL

Summary

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality. It's also bring Skilled in money handling and financial transactions, with a track record of minimizing discrepancies and optimizing customer satisfaction. In play a great role in computer management as you taking care of costumer and entering personal information. Mentored staff in service protocols, enhancing organizational efficiency



Overview

6
6
years of professional experience

Work History

Cashier /Assistant Manager

KFC
02.2018 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, credit card transactions with excellent accuracy levels.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.

Bank Teller

Check Cashing USA
02.2021 - Current
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Worked closely with borrowers to gather required documentation, ensuring timely submission and approval of loans.
  • Optimized organizational efficiency by mentoring personnel on customer service protocols.

Education

High School Diploma -

Miami Central Senior High School
Miami, FL
06.2018

Associate of Arts -

Miami Dade College
Miami, FL
05.2022

Bachelor of Computer Science -

Florida International University
Miami, FL
05.2025

Skills

  • Data Entry Efficiency
  • Professionalism and Courtesy
  • Deposit and withdrawal management
  • Computer Management
  • Cash counting
  • Check Cashing
  • Balance Transfers
  • Financial Transactions
  • Drawer balancing
  • Financial Services
  • Customer Service

Timeline

Bank Teller

Check Cashing USA
02.2021 - Current

Cashier /Assistant Manager

KFC
02.2018 - 02.2021

High School Diploma -

Miami Central Senior High School

Associate of Arts -

Miami Dade College

Bachelor of Computer Science -

Florida International University

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Olivier Ritchy Angrand