OLIVIO DEARCOS
Fort Worth,TX
Summary
Dynamic Inside Sales Representative with proven success at Fabco LLC, excelling in customer satisfaction and relationship building. Bilingual and detail-oriented, I leverage exceptional product knowledge and effective multi-tasking to optimize sales strategies and enhance client interactions. Wlorkflows for improved operational efficiency.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative
Fabco LLC
Grand Prairie, TX
06.2016 - Current
- Directed customer inquiry management by providing accurate product information and executing effective solutions.
- Nurtured and strengthened client relationships to enhance customer satisfaction.
- Executed daily sales strategies to enhance engagement with potential customers.
- Directed showroom inventory management, ensuring precise item details and availability.
- Streamlined customer support workflows for large order requests and small item orders.
- Utilized CRM, RMS, and Soule software to track sales progress and optimize customer interactions.
- Streamlined multi-tasking by effectively managing phone, email, and customer interactions.
- Utilized comprehensive product knowledge to optimize system application processes.
- Oversaw high-value transactions by implementing efficient card and cash handling procedures.
- Assisted with data entry tasks to keep records accurate. Supported organization of files to improve accessibility. Collaborated with team members to enhance data management processes.
Forklift Operator
Fabco LLC
Grand Prairie, TX
06.2016 - 11.2023
- Executed forklift operations to transport materials efficiently within warehouse environment.
- Executed routine equipment inspections to uphold safety compliance and ensure operational readiness.
- Executed loading and unloading of goods from trucks to ensure efficient inventory management.
- Streamlined inventory management through precise organization and labeling of stored products.
- Facilitated supervisor responsibilities and trained new associates to enhance team performance.
Unloader
Cherryman Industries
Dallas, TX
08.2014 - 06.2016
- Executed operation of forklifts and pallet jacks to facilitate efficient material transportation.
- Conducted thorough inspections of incoming shipments to identify damage and verify accuracy.
- Facilitated unloading and organization of products in warehouse environment through effective team collaboration.
- Ensured cleanliness and safety of unloading area by strictly adhering to safety protocols.
- Executed manual lifting of boxes to efficiently organize pallets.
- Ensured secure placement of products in designated locations.
- Verified accuracy of location details to ensure precision in documentation.
- Executed installation and assembly of product components.
Education
High School Diploma - General Studies
Graham High School
Graham, TX05-2007
Skills
- Multi-tasking
- Bilingual
- Using different systems
- Computer knowledge
- Phone etiquette
- Attention to detail
- Data entry
- Document management
- File organization
- Exceptional customer service
- Email support
- Exceptional mannerism
- Product sales and sale of products
- Document review
- Cash and transactional handling
- Freight and product knowledge and loading
- Inventory Tracking
- Cycle counts
- Organization
- Warehouse
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Representative
Fabco LLC
06.2016 - Current
Forklift Operator
Fabco LLC
06.2016 - 11.2023
Unloader
Cherryman Industries
08.2014 - 06.2016
High School Diploma - General Studies
Graham High School