Oliwia Koziolek
New Lenox,Illinois
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Royal Salt Cave Spa
04.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved customer issues quickly
Hostess
Mama Maria's
05.2022 - 03.2023
- Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Carl Sandburg High School
Orland Park, IL05.2023
Skills
- Answer Telephone Calls
- Calendar Management
- Greet Visitors
- Effective Planning
Timeline
Front Desk Receptionist
Royal Salt Cave Spa
04.2023 - Current
Hostess
Mama Maria's
05.2022 - 03.2023
High School Diploma -
Carl Sandburg High School