Olkan Kubal
Rochester
Summary
Highly motivated and dependable professional with a strong work ethic, and a proven ability to work both independently and collaboratively in team environments. Quick to learn new skills and systems, with a strong ambition for personal and professional growth. Recognized for excellent communication abilities, efficiency in task execution, and a commitment to consistently delivering high-quality results.
Overview
4
4
years of professional experience
Work History
Personal Banker
KeyBank
Pittsford
04.2025 - Current
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Recognized opportunities for cross-selling additional banking products or services.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
Teller
Citizens Bank
Rochester
09.2024 - 04.2025
- Balanced teller drawers regularly throughout the day according to established procedures.
- Performed cash handling duties including counting currency, coins and checks.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
TeleBanker 1
ESL Federal Credit Union
Rochester
08.2024 - 09.2024
- Maintained confidentiality of bank records, transactions and customer information.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
IT Technician
SUNY Brockport
Brockport
08.2023 - 08.2024
- Managed inventory of IT assets such as laptops, desktops, servers and peripherals.
- Developed, tested, debugged and documented software programs using Java, JavaScript and HTML and CSS.
- Analyzed user requirements to develop software solutions and created technical specifications.
- Conducted code reviews to ensure adherence to coding standards and best practices.
Banker
Citizens Bank
Rochester
05.2021 - 07.2023
- Developed strategies to increase customer satisfaction and loyalty through excellent service delivery.
- Generated monthly reports detailing performance metrics for senior management review.
- Advised customers on various financial products available from the bank.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
Education
High School Diploma -
East Ridge Senior High School
Rochester07-2017
Associate of Science - Computer Science
Monroe Community College
Rochester, NYBachelor of Science - Computer Science
SUNY, Brockport
Brockport, NYSkills
- Quality assurance
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Adaptability
- Java, Java script, Python, AI, HTML,CSS,C#
- Analytical thinking
Accomplishments
- Computer science Deans List
Languages
Turkish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Personal Banker
KeyBank
04.2025 - Current
Teller
Citizens Bank
09.2024 - 04.2025
TeleBanker 1
ESL Federal Credit Union
08.2024 - 09.2024
IT Technician
SUNY Brockport
08.2023 - 08.2024
Banker
Citizens Bank
05.2021 - 07.2023
High School Diploma -
East Ridge Senior High School
Associate of Science - Computer Science
Monroe Community College
Bachelor of Science - Computer Science
SUNY, Brockport
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