Olushola Adebowale
Tucker,GA
Summary
Customer Service Representative with experience in assisting customers with billing inquiries and resolving technical support issues. Demonstrated ability to educate customers on product features and service plans, ensuring clarity and understanding. Proven track record of processing orders accurately and efficiently, contributing to customer satisfaction and loyalty. Skilled in managing customer interactions with a focus on effective communication and problem resolution.
Overview
4
4
years of professional experience
Work History
Customer Service Executive
AT&T Call Center
Tucker, Georgia
06.2018 - 04.2021
- Assisted customers with billing inquiries and account issues.
- Resolved technical support problems for telecommunication services.
- Educated customers on product features and service plans.
Customer Service Representative
Atlanta Printing Center
College Park, GA
01.2017 - 02.2018
- Assisted customers with inquiries and product selections efficiently.
- Processed orders accurately using company-specific software tools.
- Resolved customer complaints to ensure satisfaction and loyalty.
Education
Bachelor of Science - Economics
Obafemi Awolowo University
Osun State Nigeria02-1998
Skills
- Billing inquiries
- Technical support
- Product education
- Order processing
- IT designs
Languages
English
Full Professional
Timeline
Customer Service Executive
AT&T Call Center
06.2018 - 04.2021
Customer Service Representative
Atlanta Printing Center
01.2017 - 02.2018
Bachelor of Science - Economics
Obafemi Awolowo University