With a proven track record at Fortlight Tech, I've adeptly steered strategic visions to fruition, achieving significant growth targets. My expertise in network security and strategic visioning, coupled with a knack for crisis management, has fortified corporate resilience and innovation. Exceptional in fostering stakeholder relationships, I excel in transforming challenges into opportunities, ensuring operational excellence and security.
Overview
9
9
years of professional experience
Work History
CEO
Fortlight Tech
Ikeja, Lagos State
03.2020 - 09.2023
Developed strategic plans designed to reach ambitious growth targets while maintaining profitability margins
Managed executive-level relationships with key stakeholders to ensure alignment on strategic objectives
Spearheaded efforts to create a positive work environment where employees felt valued as individuals
Negotiated contracts with vendors resulting in favorable terms that maximized value for the company
Negotiated and approved contracts with suppliers and distributors
Directed, planned, or implemented policies, objectives, or activities of organizations or businesses for continuing operations, to maximize returns on investments, or to increase productivity
CUSTOMER SUPPORT SPECIALIST
Langley Torrent
Opic, Lagos State
04.2017 - 11.2018
Compiled detailed reports on all customer interactions using CRM software tools such as Salesforce and Zendesk
Efficiently identified customer needs through active listening and questioning techniques
Collaborated closely with other departments on issue resolution within established service level agreements
Established positive relationships with customers by providing timely, courteous service that exceeded expectations
Developed working knowledge of company products and services to ensure accurate information was provided to customers
Analyzed call logs, chat transcripts, emails to determine root cause analysis for recurring issues
Assisted customers in navigating website features and functions ensuring a seamless user experience
NETWORK SECURITY ENGINEER
Niger Delta University
Wilberforce Island, Bayelsa State
03.2016 - 10.2016
Investigated security alerts generated by SIEM tools or other sources
Implemented encryption protocols to protect sensitive information from unauthorized access
Analyzed network logs for suspicious activity or trends indicating potential intrusions
Provided technical support in security solutions, including firewall and intrusion prevention systems, to secure corporate networks
Deployed anti-virus software on endpoints throughout the organization's network environment
Configured and maintained network access control systems to ensure compliance with security policies
Developed system hardening procedures to reduce the risk of cyber attacks
Trained users on proper usage of IT assets according to established security policies
Monitored network traffic using packet sniffers and other tools to detect malicious activity
Recommended information security enhancements to management
IT INTERN
Brian Technologies
Ikeja, LG
03.2015 - 10.2015
Installed operating systems, software updates, and patches in accordance with best practices
Resolved network connectivity issues in a timely manner
Monitored system performance through daily checks of hardware components and software applications
Implemented security measures such as firewalls, antivirus protection, and password policies
Maintained and updated computer systems, networks, and databases according to established procedures
Collaborated with other departments to ensure all IT needs were met in an efficient manner
Developed strong problem-solving skills while troubleshooting IT issues
Assisted with creating training materials for other staff members on how to use IT systems effectively
Analyzed system logs for any errors or anomalies that needed attention
Education
MASTER OF SCIENCE (M.S.) - CYBER SECURITY CANDIDATE
Harrisburg University Of Science and Tchnology
Harrisburg
02.2025
BACHELOR OF SCIENCE (B.S.) - INFORMATION TECHNOLOGY