Oluwanifemi Arileola
Chicago,IL
Summary
Friendly and dependable service professional with 4+ years of experience in food service, retail, and customer support. Skilled in providing quick, efficient, and respectful service in busy environments. Brings strong communication, teamwork, and adaptability to every shift. Eager to contribute to a positive and welcoming atmosphere while continuously learning and growing within a team.
Professional with strong background in technical support, adept at troubleshooting and resolving complex issues. Known for effective team collaboration and adaptability in dynamic environments. Skilled in problem-solving, customer service, and software applications. Reliable and results-driven, consistently meeting and exceeding performance targets.
Overview
7
7
years of professional experience
Work History
Customer Service & Technical Support Representative (Part-Time, Remote)
Working Solutions – TurboTax Program
Chicago, IL
01.2025 - 04.2025
- Delivered high-quality virtual support via phone and chat, guiding users through account and software issues.
- Met strict performance metrics while handling sensitive personal information securely.
- Strengthened communication and multitasking in a remote setting.
- Seasonal Contract
Sales Representative (Part-Time)
Cutco – Vector Marketing
Chicago, IL
11.2022 - 05.2023
- Conducted one-on-one product demos, processed sales, and managed customer follow-ups.
- Learned to tailor product offerings to individual preferences through active listening.
- Built rapport with clients, improving retention and satisfaction.
- Remote
Crew Member (Part-Time)
Dunkin’ Donuts
Chicago, IL
11.2022 - 03.2023
- Delivered fast, friendly service during peak hours.
- Kept workstations clean and assisted with food preparation and guest needs.
- Operated POS system and communicated clearly with the team.
Store Employee / Cashier
Walgreens
Chicago, IL
06.2022 - 11.2022
- Assisted customers with purchases and promoted additional services.
- Operated cash register, maintained POS accuracy, and balanced drawer at the end of shift.
- Helped keep store neat, stocked, and compliant with company procedures.
Team Member (Part-Time)
White Castle
Chicago, IL
01.2022 - 11.2022
- Greeted customers and prepared orders while managing high-volume traffic.
- Followed sanitation procedures and ensured quality standards.
- Maintained a stocked and organized prep and front line area.
Crew Member (Part-Time)
McDonalds
Chicago, IL
05.2018 - 01.2020
- Served customers at the counter and drive-thru, ensuring fast and friendly service.
- Handled food prep, cleaned dining and kitchen areas, and followed safety standards.
- Worked closely with team members to meet shift goals and customer expectations.
Education
Associate of Science -
Olive Harvey
Chicago, IL06-2025
Highschool Diploma - undefined
Kenwood Academy Highschool
Chicago, IL05.2023
Skills
- Customer Service
- POS System Operation
- Team Collaboration
- Verbal Communication
- Adaptability
- Attention to Detail
- Professionalism & Appearance
- Remote support
- Product troubleshooting
- Technical support
- Technical troubleshooting
Awards
- NSHSS, 2022, The National Society of High School Scholars (NSHSS) is an academic honor society that seeks to work with and support students who demonstrate excellence in academics in various categories.
- Honor Roll, 2019-2023, Presented to students who maintained great grades in their particular subjects they are taking.
Timeline
Customer Service & Technical Support Representative (Part-Time, Remote)
Working Solutions – TurboTax Program
01.2025 - 04.2025
Sales Representative (Part-Time)
Cutco – Vector Marketing
11.2022 - 05.2023
Crew Member (Part-Time)
Dunkin’ Donuts
11.2022 - 03.2023
Store Employee / Cashier
Walgreens
06.2022 - 11.2022
Team Member (Part-Time)
White Castle
01.2022 - 11.2022
Crew Member (Part-Time)
McDonalds
05.2018 - 01.2020
Highschool Diploma - undefined
Kenwood Academy Highschool
Associate of Science -
Olive Harvey