A dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Publix
Clermont, FL
04.2023 - Current
Operated cash registers to process payments for goods and services.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Resolved customer complaints in a professional manner.
Assisted customers with locating merchandise within the store.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Verified that all coupons were valid prior to processing them into the system.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.