OLUWASEYI ADEWUYA
Houston,TX
Summary
Solutions-driven professional responsible for orchestrating a symphony of customer service excellence, team collaboration, and business efficiency to create an environment where patrons enjoy memorable dining experiences. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
3
3
years of professional experience
Work History
Manager
Thirteen by James Harden
01.2021 - Current
- Managed daily operations for a high-volume, multi-concept restaurant
- Part of a team that managed procurement processes, negotiated contracts with vendors, and optimized inventory levels to reduce costs
- Developed and maintained relationships with diverse suppliers, negotiating favorable terms and ensuring the timely delivery of quality products
- Implemented vendor performance metrics to assess and improve supplier reliability
- Assisted in implementing process improvements in back and front-of-the-house workflow, reducing loss to under 2% of food and beverage sales.
- Implemented standard operating procedures to enhance overall operational efficiency
- Engaged in hands-on customer service delivery
- Strategically planned and executed initiatives to enhance sales performance, consistently meeting and exceeding revenue targets
- Analyzed sales data to identify trends and implement innovative approaches to drive profitability
- Conduct regular training sessions to equip the team with the skills and knowledge necessary for delivering exceptional service
- Conducted regular client outreach and provided customer service support for large parties, private events, and corporate outings
- Ensured that there was clear, consistent, and intentional communication resulting in guest satisfaction and a memorable experience
- Actively engaged with customers to gather feedback, address concerns, and adapt service offerings based on market trends and customer preferences.
- Defined clear targets and objectives and communicated to other team members.
Education
Bachelor of Arts - Economics
University of Texas At Austin
Austin, TX01.2018
Skills
- Communication and Collaboration
- Economic Analysis
- Leadership and Team Management
- Supply Chain Management
- Adaptability
- SAP (Intermediate to Advanced User)
- Salesforce
- Microsoft Office Suite
- Training and Development
- Data Interpretation
- Cost-benefit analysis
- Statistical forecasting
- Financial Modeling
Interests
Audio Engineering
Photography
Graphic Design
Creative Writing
Languages
French
Limited Working
Timeline
Manager
Thirteen by James Harden
01.2021 - Current
Bachelor of Arts - Economics
University of Texas At Austin
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