OLUWATOYIN ADEYEMO

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

· Scheduling of patients into epic system and trouble shoot any discrepancy

• To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible
• Assists with project based administrative tasks (i.e. collating material, processing expenses, presentation assistance)
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.