Olyvia England
Johnston City,IL
Summary
Ever since I graduated high school I’ve worked really hard. I’ve never liked going without a job and I rarely ever have. I am a super hard worker and all of my previous supervisors would agree. I’ve always tried my best to make sure my customers had the best experience and I have never been complained on. I know my way around a computer very well and I also move as swiftly as possible. Whether I’m hired for a fast past environment or a desk job, I’m ready for the challenge!
Overview
3
3
years of professional experience
Work History
Server
The Char
Beckley, WV
06.2024 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Olive Garden Restaurant
Beckley, WV
08.2023 - 01.2025
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Keyholder
Krispy Kreme
Marion, IL
10.2021 - 08.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Education
Herrin High School
Herrin, IL05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
The Char
06.2024 - 03.2025
Server
Olive Garden Restaurant
08.2023 - 01.2025
Keyholder
Krispy Kreme
10.2021 - 08.2023
Herrin High School