Oma Meares
Paragould,AR
Summary
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
9
9
years of professional experience
Work History
Host /Store Cashier
Dodge's Chicken
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Customer Service Representative
Arrowhead Broadband / SkyFinet
11.2020 - 10.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Did troubleshooting with customer's
Customer Service Representative
Empower Sponsored By Craighead Electric
01.2020 - 10.2020
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Customer Service Representative
Fusion Media
10.2015 - 01.2020
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Setup, tested all equipment needed for Technician's installs and service tickets.
- Did troubleshooting with customer's.
Education
No Degree - Computer Programming, Data Entry
Cotton Boll Vo-Tech
Burdette, AR05.1987
High School Diploma -
Buffalo Island Central
Monette, AR05.1986
Skills
Multitasking proficiency
Filing
Account updating
Professional Appearance
Telephone reception
Guest Relations
Up-selling techniques
Active Listening
Problem-solving abilities
Data Entry
Computer Proficiency
Money handling abilities
Microsoft Excel
Scheduling
Follow-up skills
Data Collection
Timeline
Host /Store Cashier
Dodge's Chicken
10.2023 - Current
Customer Service Representative
Arrowhead Broadband / SkyFinet
11.2020 - 10.2023
Customer Service Representative
Empower Sponsored By Craighead Electric
01.2020 - 10.2020
Customer Service Representative
Fusion Media
10.2015 - 01.2020
No Degree - Computer Programming, Data Entry
Cotton Boll Vo-Tech
High School Diploma -
Buffalo Island Central
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