Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Henry Ford West Bloomfield Hospital
04.2024 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Educated patients on medication usage and precautions, enhancing patient understanding and safety.
Patient Care Specialist
Birdi pharmacy
03.2023 - 02.2024
Respond to customer inquiries via phone, email, and chat
Troubleshoot customer issues and provide technical support
Resolve customer complaints and escalate issues to appropriate departments
Maintain customer records, update account information, and process orders
Pharmacy Technician
CVS Health
10.2021 - 03.2023
Screen prescription orders for accuracy and completeness
Prepare prescriptions - retrieve, count, pour, weigh, measure, and sometimes mix the medication
Use technology to help maintain accurate patient records, prepare and package medications, and place orders
Cashier
lily sweets
08.2019 - 03.2020
Operated a cash register while processing all monetary transactions
Addressed and resolved customers' concerns or questions
Assisted team members with various other tasks as needed
Cardiac/Medical Surgical Registered Nurse at Henry Ford West Bloomfield HospitalCardiac/Medical Surgical Registered Nurse at Henry Ford West Bloomfield Hospital