Omar Abdulazim
West Bloomfield Township,MI
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Henry Ford West Bloomfield Hospital
04.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
Patient Care Specialist
Birdi pharmacy
03.2023 - 02.2024
- Respond to customer inquiries via phone, email, and chat
- Troubleshoot customer issues and provide technical support
- Resolve customer complaints and escalate issues to appropriate departments
- Maintain customer records, update account information, and process orders
Pharmacy Technician
CVS Health
10.2021 - 03.2023
- Screen prescription orders for accuracy and completeness
- Prepare prescriptions - retrieve, count, pour, weigh, measure, and sometimes mix the medication
- Use technology to help maintain accurate patient records, prepare and package medications, and place orders
Cashier
lily sweets
08.2019 - 03.2020
- Operated a cash register while processing all monetary transactions
- Addressed and resolved customers' concerns or questions
- Assisted team members with various other tasks as needed
Education
No Degree - Medical Assisting
Oakland Community College
Bloomfield Hills, MI12-2026
High school diploma -
Invest High School
Hazel Park, MI07.2020
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Advanced math skills
- Manual and automated medication dispensing
- Drug interaction awareness
- OTC recommendations
Certification
- Pharmacy Technician License, Valid
- EPA Refrigeration Certification, Valid
- Driver's License, 04/01/23 to 04/30/27
Languages
Arabic
Native or Bilingual
English
Professional Working
Italian
Limited Working
Russian
Limited Working
Timeline
Pharmacy Technician
Henry Ford West Bloomfield Hospital
04.2024 - Current
Patient Care Specialist
Birdi pharmacy
03.2023 - 02.2024
Pharmacy Technician
CVS Health
10.2021 - 03.2023
Cashier
lily sweets
08.2019 - 03.2020
High school diploma -
Invest High School
- Pharmacy Technician License, Valid
- EPA Refrigeration Certification, Valid
- Driver's License, 04/01/23 to 04/30/27
No Degree - Medical Assisting
Oakland Community College
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