Summary
Overview
Work History
Education
Skills
Timeline
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Omar Adam

Summary

Dedicated Bachelor of Arts graduate with a passion for crafting compelling narratives and engaging content. Proven proficiency in writing, editing, and content strategy, coupled with a keen understanding of effective communication. Versatile writer adept at tailoring messages for diverse audiences and platforms. Seeking opportunities to leverage creative writing and strategic communication expertise as a writer, copywriter, or communications officer.

Overview

11
11
years of professional experience

Work History

Cargo Operations Agent

Alliance Ground International
Jamaica, NY
07.2023 - Current
  • Create accurate cargo manifests by meticulously documenting the details of shipments, including cargo type, quantity, weight, dimensions, and destination, ensuring compliance with industry regulations.
  • Collaborate with logistics teams and stakeholders to verify cargo information, facilitating efficient loading, unloading, and transportation processes.
  • Utilized in-house company computer systems to manage cargo shipments and accurately track goods.

Fulfillment Associate/Social Media Manager

Dr Wima Beauty
08.2020 - 07.2023
  • Selected and filled orders from stock to fulfill customer requirements.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Monitored online presence of company's brand to engage with users and strengthen customer relationships.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.

Lead Dispatcher/Corporate Communications Specialist

Highland International Transportation Services Inc
05.2017 - 04.2020
  • Arranged ground transportation for VIP clients.
  • Lead company communications with vendors and VIP client groups.
  • Keep records of all trips performed by the company as per NYC TLC regulations.
  • Daily directing dispatching, routing, and tracking of 15+ fleet vehicles.

Funeral Assistant

Islamic International Funeral Services
08.2015 - 01.2016


  • Performed administrative duties by obtaining burial permits and doctors' signatures on death certificates and registering deaths.
  • Assisted in ritualistic care and burials as well as leading funeral processions.
  • Supported funeral director with all facets of funeral service coordination.

Lead Cashier

Express Clothing
03.2013 - 05.2015
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Utilized creativity and persuasive techniques to upsell and cross-sell products to customers.

Education

Bachelor of Arts - Journalism

CUNY, Baruch College
New York, NY
05.2023

Skills

  • Content Creation for Social Media platforms
  • Social Media Analytics
  • Copywriting
  • Google Workplace/Microsoft Office
  • Customer Experience
  • Customer Service
  • Marketing Adept
  • Crisis Communication
  • Public Relations
  • Stakeholder Engagement
  • Database Maintenance

Timeline

Cargo Operations Agent

Alliance Ground International
07.2023 - Current

Fulfillment Associate/Social Media Manager

Dr Wima Beauty
08.2020 - 07.2023

Lead Dispatcher/Corporate Communications Specialist

Highland International Transportation Services Inc
05.2017 - 04.2020

Funeral Assistant

Islamic International Funeral Services
08.2015 - 01.2016

Lead Cashier

Express Clothing
03.2013 - 05.2015

Bachelor of Arts - Journalism

CUNY, Baruch College

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Omar Adam