Omar Aguiar
Los Angeles,CA
Summary
Proactive Customer Associate and Parts Counter Representative with comprehensive product knowledge and strong relationship-building skills. Expert in maintaining organized store environments, conducting accurate price checks, and assisting customers with part orders and inquiries. Known for improving customer satisfaction and fostering brand loyalty.
Overview
2
2
years of professional experience
Work History
Customer Associate
Bristol Farms
2023.10 - Current
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Maintained a high level of product knowledge, staying informed on new items or changes within the store assortment to better assist customers in their purchasing decisions.
- Developed strong relationships with repeat customers, fostering brand loyalty and encouraging long-term patronage.
- Conducted regular price checks, keeping pricing information up-to-date for accurate transactions.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
Parts Counter Representative
AutoZone
2022.10 - 2023.07
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Performed price checks on items requested by customers.
- Assisted in warehouse duties and parts delivery to customers as necessary.
- Assisted walk-in customers with part orders and needs.
- Located parts that were not in stock, determined alternatives, available time frames and locations.
- Operated cash register to process payments from customers.
Education
No Degree - Business Administration
Santa Monica College
Santa Monica, CA2026
High School Diploma -
Palisades Charter High School
Pacific Palisades, CA06.2023
Skills
- Goal Setting
- Invoice Processing
- Improving customer satisfaction
- Ordering parts
- Attention to detail
Languages
Spanish
Full Professional
Timeline
Customer Associate
Bristol Farms
2023.10 - Current
Parts Counter Representative
AutoZone
2022.10 - 2023.07
No Degree - Business Administration
Santa Monica College
High School Diploma -
Palisades Charter High School
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