OMAR BABAN
Dearborn
Summary
Dedicated professional with over 12 years of global experience in interpreting and translating multiple languages with exceptional proficiency. Strong organizational abilities and effective community mobilization skills contribute to impactful outreach initiatives. Solid foundation in program monitoring and evaluation, complemented by robust project management expertise. Committed to fostering clear communication and collaboration across diverse teams to achieve organizational goals.
Overview
15
15
years of professional experience
Work History
Shop Owner
Ariana Afghan Market
06.2024 - Current
- Managed daily operations to ensure optimal customer service and satisfaction.
- Developed and implemented inventory management systems to streamline stock control.
- Oversaw staff training programs, enhancing employee performance and service quality.
- Analyzed sales trends to inform product selection and promotional strategies.
Case Manager
Global Alliance Solutions Foundation
11.2022 - 11.2024
- Outreach within the newly arrived Afghan refugee population
- Intake of refugees needing social help
- Assisting refugees with finding jobs, housing and ESL
Courier
Fedex Express Inc
10.2020 - 11.2022
- Fulltime pickup and delivery courier
Manager on duty
Warren Fuel Mart
01.2020 - 10.2020
- Day manager of 5 employees.
- Lead on new employee training.
- Create and manage schedules.
Cultural Consultant
Life For Relief and Development
01.2011 - 01.2020
- Develop protocol for communicating with Afghan employees in Afghanistan.
- Manage orphan program.
- Establish seasonal fundraising efforts.
Manager and cashier
Belleville Mobil
11.2014 - 01.2020
- Oversaw customer relations.
- Supervised night shift employees.
- Resolved long standing quality issues.
Education
High School Diploma -
Fordson High School
Dearborn, MI06.2007
Skills
- Proficient in MS Office (Word, Excel, PowerPoint) Outlook
- Fluent in English, Farsi, Dari, Pashto and Arabic
Languages
Arabic
Native or Bilingual
Farsi
Native or Bilingual
Dari
Native or Bilingual
Pashto
Professional Working
English
Native or Bilingual
Timeline
Shop Owner
Ariana Afghan Market
06.2024 - Current
Case Manager
Global Alliance Solutions Foundation
11.2022 - 11.2024
Courier
Fedex Express Inc
10.2020 - 11.2022
Manager on duty
Warren Fuel Mart
01.2020 - 10.2020
Manager and cashier
Belleville Mobil
11.2014 - 01.2020
Cultural Consultant
Life For Relief and Development
01.2011 - 01.2020
High School Diploma -
Fordson High School